Domestic (UK Mainland)
- Items are dispatched within 2-4 working days of cleared payment. All courier-dispatched items require a signature on delivery.
- Failed delivery attempts will result in items being returned to XUK LTD, and the buyer will be responsible for any additional charges.
- Delivery charges will apply to all customers living in the UK Mainland, including remote areas (Northern Ireland and Southern Ireland).
Additional Delivery charges may apply to the following postcodes:
- AB31 to AB56
- BT1 to BT97
- CA4 to CA10, CA16 to CA27, CA95 to CA99
- DG1 to DG2, DG3 to DG9, DG10 to DG16
- DL13
- FK17 to FK21
- G63, G83 to G84
- HS1 to HS9
- IM1 to IM99
- IV1 to IV63
- KA26, KA27 to KA28
- KW1 to KW17
- LA2, LA6, LA8, LA10 to LA23
- NE18 to NE20, NE47 to NE49, NE61 to NE71
- PA20 to PA78, PA80
- PH10 to PH19, PH20 to PH99
- SA19, SA31 to SA48, SA61 to SA73
- TR21 to TR25
- TS12
- YO21 to YO22
- ZE1 to ZE3
If you reside in any of the listed postcode areas, we kindly request that you contact us via eBay messenger with your full postal address prior to placing your order. Our team will promptly provide you with an accurate delivery quote, ensuring a smooth and efficient purchasing process.
International
- We ask all international customers to check with their local authorities regarding any customs, duties, and taxes that may apply when importing goods from the UK to your country.
- At XUK LTD, we are not liable for any customs duties and taxes incurred when the goods arrive in your country.
- Additionally, we encourage our international customers to provide a full postal address to ensure accurate delivery charges before placing any order.
Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Damaged Goods
XUK LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.You (the customer) will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
