eBay Checkout is our only method of payment 

Most purchases are shipped within 24-48 Business Hours

Items with "free shipping" are only shipped free to the 48 contiguous United States.

We supply tracking information directly to your eBay account as well as via email within 24 hours after the shipment leaves our warehouse.

Downtown Photo is proud to offer a 30 day return or exchange policy on most items for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit)

Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards.

Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced, exchanged, or refunded.

Returns can take up to 5 days in-house from the date we receive it to process. When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.