DPF Exhaust Pressure Sensor Jeep Grand Cherokee WK WK2 Commander Cherokee Wrangler

We are committed to getting your order to you quickly and securely. Your item will be shipped via Australia Post or Sendle, and you will receive a tracking number through eBay as soon as your order is processed.

Domestic Shipping (Within Australia)

• Fast Dispatch: Orders with cleared payment received by 9:00 AM AEST on a business day are dispatched the very same day. Otherwise, orders are processed within 1-2 business days.
• Free Standard Shipping: We offer free standard shipping Australia-wide on most items.
• Express Post: Need it sooner? You can upgrade to Express shipping during the eBay checkout process.
• Delivery Times: Standard delivery typically takes 1-10 business days from dispatch. Please note, that delivery times can occasionally be longer due to circumstances beyond our control (e.g., public holidays, network disruptions).

International Shipping

• Worldwide Delivery: We ship to most countries around the world. Shipping costs are calculated automatically at checkout based on your location.
• Delivery Times: International orders may take up to 4 weeks or more to arrive, depending on your location and local customs processing.

Important Delivery Information

• Correct Address: Please ensure your delivery address and contact details are correct in eBay before completing checkout. We are not liable for delays or losses caused by incorrect information provided by the buyer.
• Authority to Leave: If you are not available to sign for the delivery, the courier may leave the item in a safe, discreet location. Otherwise, a card will be left for you to collect your parcel from the local Post Office or depot.
• Re-Delivery: A re-delivery fee will apply for items that are returned to us due to an incorrect address or unsuccessful delivery attempt.
• Business Hours: Deliveries are made on weekdays during normal business hours (9:00 AM - 5:00 PM). Please note that weekends and public holidays are not business days.

Your satisfaction is our top priority. If you encounter any issues with your order, please contact us. We are here to help and are committed to resolving problems fairly and efficiently, in line with Australian Consumer Law.

Our 14-Day Return Promise

We stand by the quality of our products. If your item arrives damaged or you believe it has a manufacturing defect, please contact us through eBay messages within 14 days of receipt to arrange a return.

• Return Condition: To be eligible for a return, items must be in the same condition you received them, unused, and in their original packaging. For more details, please see eBay's official item condition policy for returns.
• Assessment: Returned items are tested upon receipt. Please note, returns will not be accepted if a fault is due to misuse, willful damage, or unauthorised tampering.
• Resolution: Once a damaged or defective item is successfully returned and assessed, we will provide you with a replacement as quickly as possible.

Change of Mind & Incorrect Orders

In compliance with ACCC guidelines, we are not obligated to provide refunds for change of mind or if you have ordered the wrong part. We strongly encourage you to check vehicle compatibility and part numbers before purchasing.

Refunds

As per Australian Consumer Law, you are entitled to a refund if the goods you receive are faulty, not fit for their intended purpose, or do not match the description. Approved refunds will be processed via the original payment method.

Secure & Streamlined Payments

For your security and convenience, all orders placed on our eBay store are processed through eBay's Managed Payment system. This ensures every transaction is safe, and your information is protected.

To finalize your order, simply click "Pay Now" and complete the secure eBay checkout. Immediate payment is required for all "Buy It Now" purchases to ensure your item can be dispatched promptly.

We accept all major payment methods supported by eBay, including:

• Credit, Debit, and Gift Cards
• PayPal
• Apple Pay
• Google Pay

If you have any questions about the payment process, please don't hesitate to contact us.

Our Commitment to You

Your satisfaction is the cornerstone of our business. We are dedicated to providing not only high-quality products but also an outstanding customer experience from start to finish.

• Quality You Can Trust: We take pride in our products. Every item undergoes a rigorous quality assurance check to ensure it meets our high standards before it is dispatched to you.
• We're Here to Help: If for any reason you are not 100% satisfied with your purchase, we encourage you to contact us directly through eBay messages before opening a case. We are committed to working with you to find a fair solution.
• Prompt & Professional Support: Our customer service team is ready to assist with any questions you may have. We aim to respond to all inquiries within 24-48 hours during business days.