IMPORTANT INFORMATION & FREQUENTLY ASKED QUESTIONS

⚠️ PLEASE READ BEFORE ORDERING

Due to the large number of orders we receive each day, we strongly recommend that all customers read the following FAQ carefully before placing an order.

Please make sure you understand what is included in the listing, what information we require from you, and the limitations of our key cutting service.

Providing the correct information promptly will help us process your order efficiently and reduce the risk of an unsuitable key blade being supplied.

If you are unsure whether we can supply the correct key blade for your vehicle, please contact us BEFORE placing your order.


1. What exactly am I buying?

You are purchasing a replacement car key blade/key blank, which can be cut to your requirements where the necessary information is available.

This listing is for the key blade only.

It does NOT include:

If you require a complete programmed car key, please contact us before ordering to discuss your requirements.


2. Can you cut the key from a photograph?

Yes, in many cases we can cut a key blade from a clear photograph of your existing key, provided the blade can be accurately identified from the photograph.

For the best results, please send clear photographs showing:

Blurry, dark or incomplete photographs may not contain enough information to identify the correct key.


3. Can you cut a key using my key code?

Yes, where the key code is suitable and sufficient for the particular key type, we may be able to cut the blade using the correct key code.

Please enter the key code exactly as provided and contact us if you are unsure whether your code is suitable.


4. Can you make a car key from my registration number?

No.

We are unable to identify or cut a car key using the vehicle registration number alone.

The registration number does not provide us with the physical key cutting information required to cut the blade.


5. Can you make a car key from my VIN number?

No.

We are unable to make or cut a key using the vehicle VIN (Vehicle Identification Number) alone.

A VIN or registration number is not a substitute for a key code or an existing key from which the blade can be accurately identified/cut.


6. I have lost all my keys. Can you make me a replacement?

If you have lost all your keys and do not have the key code, unfortunately we are unable to help with cutting a replacement key from the vehicle registration number or VIN.

In this situation, we recommend contacting a local automotive locksmith in your area.

A qualified locksmith may be able to attend your vehicle, gain access where appropriate, decode the door lock and use the information obtained from the lock to make a replacement key.


7. I am locked out of my car. Can you help?

If you are locked out and have no existing key and no key code, we are unable to determine the required key cut from the registration number or VIN.

We recommend contacting a local automotive locksmith who can assess the vehicle and may be able to:


8. Do I need to send you my original key?

Not necessarily.

Depending on the key type, we may be able to work from a clear photograph or the correct key code.

Please contact us if you are unsure what information is required for your particular key.


9. Will this key start my car?

Not necessarily.

The blade provides the mechanical part of the key. Many modern vehicles also use an immobiliser/transponder system.

Cutting the blade does not program the vehicle's immobiliser.

If your vehicle requires a transponder chip, the appropriate chip must be present and correctly programmed to the vehicle.


10. Does this listing include a transponder chip or remote?

No.

Unless specifically stated otherwise, this listing is for the mechanical key blade/blank only.

No remote electronics, transponder chip, battery or programming is included.


11. Can the blade be fitted into my existing key fob?

This depends on the physical design and compatibility of your existing key housing.

Even if two blades look similar, their dimensions, profile, shoulder and mounting arrangement may differ.

If you need the blade to fit a particular key fob housing, please send us clear photographs of your existing key before ordering so compatibility can be checked.


12. Can you cut any car key?

No.

Different vehicle manufacturers, models, years and key systems can use different blade profiles.

Please do not assume compatibility based on the vehicle make and model alone.

Where possible, send us photographs of your existing key/blade or provide the correct key code so we can determine the appropriate blade.


13. What information should I provide after placing an order?

Please provide as much of the following information as possible:

Vehicle make:
Vehicle model:
Vehicle year:
Key code (if available):
Clear photographs of your existing key/blade:

Providing complete and accurate information allows us to process your order more efficiently.


14. What happens if I place an order but provide no information?

IMPORTANT: Please make sure you send the required information after placing your order.

If an order is placed without any vehicle details, photographs, key code or other cutting information, we will not automatically cancel the order.

If we receive no information that allows us to identify or cut the correct blade, we may dispatch a random blank blade.

The random blank blade may not be suitable for your vehicle.

To avoid receiving an unsuitable item, please provide the required information as soon as possible after placing your order.

If you are unsure what information we need, please contact us before ordering.


15. Why is a photograph of my existing key important?

Many key blades can look very similar but have different:

A clear photograph allows us to identify the blade more accurately and helps reduce the possibility of supplying the wrong type.


16. What if my original key is damaged or worn?

If the blade is still clearly visible, photographs may be sufficient to identify the required key type.

However, if the key is severely damaged or worn, a key code may be required.

If you cannot provide a clear photograph or key code, please contact us before ordering.


17. Can I order this as a spare key?

Yes, provided the blade is compatible with your vehicle.

However, remember that this listing is for the mechanical blade only. If your vehicle requires an immobiliser transponder or remote electronics, these will need to be dealt with separately.


18. Do you provide key programming?

No, not as part of this listing.

The listed product is a key blade/key blank.

Immobiliser programming, remote programming and other electronic services are not included unless specifically stated in a separate listing or service.


19. What if I need a complete replacement car key?

If you require a complete replacement key including the remote, transponder and programming, please contact us before ordering.

We can then advise whether we offer a suitable service or what additional components/services may be required.


20. Can I order more than one key blade?

Yes, multiple quantities can be ordered where available.

If you require several blades, please make sure you provide the correct information for the key type you require.


21. What happens if I order the wrong key type?

Please check compatibility before ordering.

Key blades may be cut or supplied according to the information provided by the customer. If incorrect or insufficient information is supplied, the resulting blade may not be suitable for your vehicle.

For this reason, please contact us before ordering if you are unsure.


22. Do you accept returns?

The current listing states no returns accepted.

Because key blades may be selected, cut or supplied based on customer-provided information, it is particularly important that you confirm compatibility before placing your order.


23. Can you guarantee compatibility from my vehicle details?

We cannot guarantee compatibility from the make, model, year, registration number or VIN alone.

Where possible, we need a clear photograph of the existing key/blade and/or the correct key code to establish the appropriate blade.


24. What if I don't have an existing key or key code?

If all keys have been lost and you do not have a key code, we are unable to determine the required key cut from the vehicle registration or VIN.

Please contact a local automotive locksmith. They may be able to decode the vehicle's door lock and manufacture a replacement key based on the information obtained from the lock.


🔴 IMPORTANT — BEFORE YOU ORDER

Please do not place an order if you are unsure whether this blade is suitable for your vehicle.

If you have an existing key, send us:

  1. Vehicle make

  2. Vehicle model

  3. Vehicle year

  4. Clear photographs of the existing key

  5. Clear photographs of both sides of the blade

  6. Key code, if available

We CANNOT cut a key from:

❌ Vehicle registration number alone
❌ VIN number alone
❌ Vehicle make/model alone

If you have lost all your keys and have no key code:

🔑 Please contact a local automotive locksmith.

A locksmith may be able to attend your vehicle, decode the door lock and use the lock information to make a replacement key.

⚠️ ORDERS WITHOUT INFORMATION

If you place an order without providing any key details, we will not automatically cancel the order.

If we have no information with which to identify the correct blade, a random blank blade may be dispatched. This may not be suitable for your vehicle.

To avoid disappointment, please read this FAQ carefully and contact us BEFORE ordering if you are unsure.