Sparkling Dragon Designs is an online jewellery store that truly believes in customisation. 

We believe that personalised jewellery is always better. Making gorgeous and unique jewellery is our passion!

What nicer way to show your love than by designing a personalised ring, bracelet or necklace for that special someone, or how about a personalised gift to symbolize your precious friendship. We believe that all jewellery must be hand-tailored to fit and glitter.

Indeed, a beautiful piece of customised jewellery is more than just a ring, necklace or pair of earrings – it’s personal, elegant and can be worn effortlessly and often. Sparkling Dragon Designs are passionate about personalised jewellery designs and create both classic and contemporary collections to become an extension of your personality and add a little sparkle to your everyday life!

As far as women’s personalised jewellery is concerned, Sparkling Dragon Designs comes as the Winning Solution, the last savior and destination stop where you can select from our collections of handcrafted name necklaces, floating charm lockets, orchid flower necklaces and aromatherapy lockets just for you to look the way you want.

We appreciate the exceptional quality materials we use in your jewelry making to the cakes we share while working! We are proud of our personalised jewellery because sometimes a gift needs to be extra special!
We design and make our jewelry to have a unique, personal meaning that can be interpreted by each and every customer that shops with us. Our symbolic jewellery is meant for you to celebrate special moments, events milestones and memories in your life as we create unique jewellery for unique women!

Sparkling Dragon Designs offers an outstanding selection of jewellery to choose from with secure online shopping; we are your one stop shop for all types of personalised jewellery when shopping for your mother, sisters, friends, cousin, or yourself. We believe that gift giving is 100% serious business, that’s why we ensure that each request is handled accordingly, regardless of the occasion.

Our products are of high-quality items for weddings, birthdays, celebration of Christmas, Valentine’s Day and anniversaries. Has anything to say? No worries, we’ll help you say it in style at an affordable price that suits your budgets.

If you can’t find that perfect piece online, please speak with us in the contact us and we’ll be glad to meet your request as soon as possible.

Feedback

• We strive to dispatch your orders quickly and are here to assist with your inquiries.
• Customer satisfaction is important to us and we look forward to your 5 Star Feedback.

Payment

• We accept payments through the eBay secure payment gateway.

Returns

• We aim for customer satisfaction and do our best to ensure the goods you ordered arrive promptly and in good condition.

• However, in the rare event that you do have a problem with your order, contact us and we will do our best to fix it! All returns will be considered on a case-by-case basis. Please choose carefully. No returns are accepted without prior approval. We reserve the right to deny credit claims or returns at our discretion.

• Note that there is a limit to the colour range displayable on a web page and may display differently on individual computer screens. It’s not always possible to display sizes accurately. Therefore, we are unable to accept any returns or claims due to the colour or size of an item.

• We cannot exchange products if you change your mind or ordered too many items, you are however entitled to a refund, credit, or exchange if the goods are faulty, received in a damaged state (slight packaging damage or soiling not considered damage warranting replacement). The Guarantee does not cover willful damage, negligence, misuse or accidental damage caused by the user or other persons.

• We do not accept responsibility for any allergic reactions to materials used in our jewellery and advise that it should be worn at your own risk. If you are susceptible to allergies with jewelry please contact us to discuss the option of stainless steel jewellery or sterling silver findings (please note these will cost extra).

• To request a return please contact us immediately upon receiving your goods with a written explanation (and photo if possible) of your dissatisfaction of such product, along with proof of purchase. Once we accept your request, we will then email you a reference number.

• Products need to be returned to us unworn and in their original condition within 7 days if your return is accepted. Upon receipt and acceptance of your return, will exchange, credit or refund your purchase price (not including shipping and insurance cost). We will notify you via email once your return has been processed.

• If you have any questions regarding color, shape, or size, please email us before placing your order. We are more than happy to assist you in choosing the correct product. Once purchased we accept no responsibility of the item if any claim arises from its misuse or resale.

Please contact us through the eBay messaging service

Please kindly be advised that if you wish to have your item sent with registered post please select this option in the checkout, otherwise they will be sent as an untracked letter.

We do not take responsibility for goods once they have been posted through Australia Post unless they are either Express or Registered Post. We accept no responsibility for parcels that are lost or damaged within the Australia Post Postal system. However, please contact us if your shipment is lost or arrives in a damaged condition.

If your goods were sent by Express Post we will provide you with the tracking number, but it is up to you to pursue the matter with Australia Post. If your shipment was sent by Registered Mail and it does not arrive, we will lodge a complaint with Australia Post on your behalf. The success or otherwise of your claim is at the sole discretion of Australia Post.

If you start to unpack your shipment and find that it has been damaged, do not unpack it any further, as Australia Post will request to view it before any claim can be made. Postal insurance is only valid if all the packaging is kept for inspection – without this evidence, there is no proof that your parcel was damaged in transit.

We use Australia Post Air Mail for International Purchases (3 to 10 business days, depending on the destination). Please note we currently only ship to a selected range of Countries, please email us to confirm we are able to post to you. For a pricing guide check the Australia Post website. Postage charges will be advised on order confirmation.

All goods are thoroughly examined before packaging to ensure they are sent in perfect condition. Whilst we accept no responsibility for parcels lost or damaged within the postal system please notify us if your parcel doesn’t arrive or arrives damaged and we will look into it for you.