RETURNS AND REFUNDS TEMRS AND CONDITIONS:
- Gems Of Zodiac goes above and beyond to make sure you, as a customer, have a worry free, hassle free, confident jewelry buying experience. If for any reason you are not completely satisfied with your jewelry, you can return it for a full refund.
- Our jewelry is under warranty for 30 days against any defects in material or workmanship. If a stone falls out of your jewelry due to defect, we will replace it at no charge. (This warranty does not cover physical damage that may occur to the jewelry due to rough handling.)
- All sales are limited to a 30-day return policy for all reasons.
- We do not accept for return or refund packages that are refused at Customs.
- To be eligible for return, all items must be returned in the same condition as sent to buyer.
- We do not accept items for return that have been altered or damaged in any way, whether by the buyer or by an agent of the buyer. This includes alteration or re-sizing of rings by your local jeweler.
- Items returned without all accompanying box(es), promotional items, documentation, paper(s) and/or certificate(s) cannot be refunded until those items are also returned to us.
- Seller limits its liability to the buyer to the total amount invoiced.
- Seller is not liable for any damage that may result from the use of any item purchased through our store.
- Returns outside of the 30 day return window may be returned at our discretion, and are subject to a restocking fee.