We custom make each hat new, based on the exact head circumference in cm or inches of each customer. (When measuring for size, please place tape measure just above (about ¼?) ears and then place evenly around the head, level to the floor. The tape measure should sit nice and snug, not pulled overly tight but not loose either. (It is a good idea to get another person to help with this process.)
Please allow around 14 business days after payment has cleared (in our bank account, not just in the Paypal account) for the crafting of your hat. Due to fluctuations in leather supply, hats can sometimes take up to 21 days to be made, particularly if we customise designs or order leathers in especially for that order. You can expect to be kept fully informed on the progress of your order. It is possible to arrange rush orders (shorter manufacturing time-frame) for an additional fee. For further queries please contact us on (+61)-(0)410-035-881 or at cobbcoleather [!at] yahoo.com
Please let us know your preferred size or measurement once you have purchased.
Please note that the domestic postage charge listed applies only to VIC, ACT, NSW, SA & QLD, whereas a slightly higher postage charge applies to TAS, WA & NT. Please contact us re. the postage charge to those states.
We recommend using registered post for domestic parcels, at an additional AU $3, or to insure the parcel.
We recommend insurance for all international parcels, or at least a tracking number Service (add. $7 to most countries - please contact us re. further info). Uninsured parcels and parcels without a tracking number are not track-able through Australia Post!