PRODUCT COMES WITH A 30-DAY MONEY-BACK-GUARANTEE. Product has been checked, serviced, tested and confirmed fully functional by our in-house technician. All features and functions have been tested and confirmed working perfectly. Product comes with power cord only. Installation CD, USB cable, toner, drum and user manual are not included. NO SHIPPING TO P.O.BOX, HAWAII, PUERTO RICO, THE VIRGIN ISLANDS, ALASKA, OR MILITARY BASES/INSTALLATIONS/ADDRESSES.