1. When purchasing, please provide us with the brand name of your bike, if you can provide a photo image of the charging port (socket), it would be even better.
2. Please make sure that your mobile number is correct with your eBay account.
3. Provide your correct delivery address. If there is no one at the property at the time of delivery, your item will usually be left with your neigbour or similar.
Item(s) will be dispatched within 48 Hours after payment is received during weekdays.
Item(s) usually arrive within 2 days if your postal address is within the UK mainland.
For the Scottish Highlands, Northern Ireland and other UK Islands it will take 1-3 days longer.
For European countries, Australia and USA, it will take about 7 days to arrive.
You can also pick up from our Sheffield Warehouse (Open Mon-Fri 8.30am - 6.00pm and Saturday: 9.30am - 1.30pm). Please contact us for an appointment.
If you have your old charger, please look the Input Voltage & Output Voltage and Output Ampere on your charger label.
If you do not have a charger, please message us with bike and battery details:
We make sure our customers always come first. If anything you purchased is incorrect or not up to your expectations, please notify us within 14 days of receipt. We reserve the right to refuse any non-faulty goods returned outside of the 14 day period without prior notification.
Items for return will only be accepted provided that:
The item is unused
The item is in original packaging
The item is returned within 14 days
Some items from Powatechnic will be delivered requiring a signature upon receipt. Please check all items for damage before signing for the product as the courier will accept no liability for damage once signed for.
If you inform us of damages or shortfalls after signing for a consignment it makes it extremely difficult to make a claim from the couriers and some couriers will not accept liability.
Claims for damages and shortfalls will be processed within 48 hours.
Powatechnic are specialists in 12V - 72V lithium and lead acid / Gel / VRLA battery chargers and battery recovery and refurbishment. We are based in Sheffield-UK, well connected to the M1 (1.5 miles from junction 34). Its parent company is Firstlink Auto Parts Ltd, please contact us for more details.