Shipping & Handling  Details

Default  Shipping Cost or Free Shipping Information: 

▲ Default shipping cost or free shipping service is only for the lower  48 United States by UPS Ground or USPS. Other areas or needs other  shipping ways, please contact us.
▲ Buyers from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,  Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there WILL  be extra shipping costs, please contact us for more detailed  information.
▲ Please make sure your address is valid for both UPS and USPS services.  Any costs incurred because of incorrect or undeliverable address should  be undertaken by buyer.

Handling  Time: Shipping  is usually made in 1-3 business days after payments cleared. Orders are  processed from Monday-Friday; Not on the weekends & public holidays.

Sales tax  / Customs duties: Any  sales taxes or Customs duties are not included. If came out, they must  be undertaken by the buyer.

Damage In  Shipping: Email  or call us First! We will work with you to get the case resolved in the  fastest method.

Return / Refund

If you are not 100%  happy with your purchase, please contact Us. Please don't directly  opened a request or case without informing us, or else, we will do some  discounts on the warranty and other sales-services later on. Hope for  your understanding.

Returns &  Exchanges

▲ All returns must  be made within 30 days of delivery date. Items must be in new, unused  condition, with all original materials included with the shipment. A  partial refund may be applied for opened or damaged items, depending on  the condition.
▲ Items returned under the buyer’s remorse: The return shipping fee must  be covered by the buyer; The original shipping cost will also be  deducted from the refund. 15% restocking fee of the items purchase price  will be charged. 
▲ Returns that are the result of our seller's error: Buyer will receive  a full refund of the item as well as shipping charges
▲ All returns require a RA (Return Authorization) number that will be  given by our seller. Please contact with us at first for more details.

Defective  & Damaged Products 

▲ If product was received damaged or not as described, please send us  some pictures or videos, so we could well understand your problem, then  solve them for you ASAP. Besides, it's much helpful for us to claim with  UPS, remind our related department to pay much more attention to  packaging later on. Hope for your understanding.
▲ Replacement or refund of defective or damaged products can only be  returned in exchange for the exact same product, or else, the purchase  price will be refunded back to your original payment method. 
▲ If an item is received damaged, customer service must be contacted  within 7 days of receiving your item. All returns require a RA (Return  Authorization) number as above.

Payment

eCheck  Issues: Payments  via eCheck do not clear immediately. Usually you will wait 5-7 days  after checkout for it to clear. Then we will arrange shipments for you.

Warranty & Feedback

▲ 6  months' warranty for the machines, not for the consumables. We stand  behind our products all the item, so even if your warranty period has  expired, you can still seek for service or technical support from us  with low cost.
▲ Any  warranty shipping cost to us is responsible by buyer.
▲ Any shipping cost to buyer is responsible by the seller. 
▲ We  committee to the customer satisfaction and want to bring you the best  purchase experience. If there is any problems, please contact us ASAP.  If not, please leave us a positive feedback as it's very important for  us. Thanks very much.