eBay

Description

Product Display

Payment

We accept PayPal via eBay Secure Check-Out only.
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay.
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.

Shipping

Notice:
1 .We do everything we can to ship your orders out as soon as possible.

2. Shipping and Handling:
We process orders within one business day after the payment was clear.
---For domestic economic shipping, It normally takes 2-8 days for delivery. We may ship your order(s) from different warehouses for expedited delivery as we utilize alternative warehouses across the Continental United States.Please be noted that, this service is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy.

Returns

Our 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any

reason within 30 days from the date of purchase.

1. All returns must be pre-approved by ka-floor and have a return merchandise authorization(RMA) number. Unauthorized returns will not be accepted.

2. Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in "new" condition. Used items will not be accepted for return.

3. We will replace the returning item with an identical item, issue a full store credit or a full refund.

The sole and exclusive maximum liability to ka-floor arising from any product sold on ka-floor ebay account shall be the price of the product ordered.

Feedback

1. We appreciate your business and strived to improve our customer service and our commitment to quality.

2. We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.

3. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.

Our working time: Monday to Friday, 9:00~18:00
For inquires and customer support, please send your email via ebay email system. All emails will be responded to within 24 hours during business days.

THANK YOU FOR VISITING