Cisco CP-DX-HS Spare Wideband Handset - For 7800, 8800 & DX600 Series IP Phones, RJ9, Charcoal - New
Cisco CP-DX-HS Spare Wideband Handset for 7800 8800 DX600 Series IP Phones

The Cisco CP-DX-HS is a genuine spare wideband-capable telephone handset designed to replace a lost, worn, or damaged handset on Cisco 7800, 8800, and DX600 Series IP Phones — without the cost of replacing the entire deskphone. It is built to wideband electroacoustic specifications; actual HD voice on a call also depends on the phone model, firmware, and the codec (such as G.722) negotiated on the network. The handset has an ergonomic charcoal design that matches the look and feel of the Cisco IP phone lineup and connects via a standard 4P4C modular jack (commonly called RJ9) for a true plug-and-play swap. It is well suited for offices, call centers, and enterprise unified communications deployments, as well as IT spare-parts inventory.

Cisco CP-DX-HS - Key Features & Benefits

  • Wideband-Capable Handset: Built to wideband electroacoustic specifications. Actual HD voice on a call depends on the phone, its firmware, and the codec (such as G.722) negotiated on the network.
  • Cisco 7800, 8800 & DX600 Compatibility: Designed as the spare handset for the Cisco 7800 Series, 8800 Series, and DX600 Series (DX650) IP Phones.
  • Cost-Effective Replacement: Restores a fully functional phone by swapping only the handset — no need to replace or re-provision the entire IP phone.
  • 4P4C / RJ9 Connector: Connects via the standard 4P4C modular jack (commonly called RJ9) for an instant, tool-free swap with no configuration required.
  • Ergonomic Charcoal Design: Comfortable, balanced handset shape in the familiar Cisco charcoal finish for a clean, uniform look across the desk.

Cisco CP-DX-HS - Technical Specifications

  • Manufacturer: Cisco
  • Part Number: CP-DX-HS • orderable as CP-DX-HS=
  • Product Type: Spare / Replacement Wideband-Capable Telephone Handset
  • Audio: Wideband-capable — HD voice depends on the phone, firmware & negotiated network codec (e.g. G.722)
  • Connector: 4P4C modular connector (commonly called RJ9)
  • Color: Charcoal
  • Compatible — 7800 Series: 7811, 7821, 7841, 7861
  • Compatible — 8800 Series: 8811, 8841, 8845, 8851, 8861, 8865
  • Compatible — DX600 Series: DX650 (the DX600 Series consists of the DX650)
  • Design: Ergonomic handset form factor
  • Condition: New

Cisco CP-DX-HS - Frequently Asked Questions (FAQ)

  • Which Cisco phones is the CP-DX-HS compatible with?
    It is the spare wideband-capable handset for the Cisco 7800 Series (7811, 7821, 7841, 7861), 8800 Series (8811, 8841, 8845, 8851, 8861, 8865), and the DX600 Series, which is the Cisco DX650.
  • What is the difference between the CP-DX-HS and the CP-DX-HS-NB?
    The CP-DX-HS is the wideband-capable handset. The CP-DX-HS-NB is a separate narrowband variant. Confirm which version your specific phone model calls for before ordering, as the correct handset depends on the deskphone.
  • Does this include the curly handset cord?
    This listing is for the handset only. The coiled RJ9 (4P4C) handset cord is a separate accessory; you can reuse the cord from your existing handset or order one separately if needed.
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