Most orders are shipped same day before 3pm or next business day by Royal Mail Tracked 48h service. European orders are shipped by Royal Mail "International Tracked" or "International Signed for" and usually take 2-4 business days. A tracking number will be provided. Worldwide shipping available - please contact us first. If you would like a faster delivery please contact us and we will do our best to assist you.

If you are not totally satisfied with your purchase for any reason, you have the right to return your order within 30 days from date of delivery for full credit or refund less any applicable delivery charges. The item must be in the original condition without any evidence of physical damage or tampering. Every customer must contact us and obtain authorisation code and return address details. Should you have ordered the wrong item and need to make an exchange please contact us.

We accept PayPal or Credit Card. Should you have any problems with payment please contact us and we will be happy to assist you in your situation.

All our products are equipped with a 1 year manufacturers replacement warranty (exc. cables). If the item is not working you can always return it for a replacement within 1 year of purchase.

For technical support enquiries please either contact us via eBay or contact Grom Audio directly. Please allow 48 hours to respond to your enquiry.