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Most orders will be shipped out via Royal Mail or Hermes with a tracking number, which will take 1-5 business days for the delivery.
We only ship to Paypal confirmed address, please make sure that the address is correct before you check out.
We accept Payoneer only for the payment, and all orders should be paid through Ebay auction, please do not pay directly to our Payoneer account.
Payoneer allows to pay by Credit Card, Direct Debit, VISA, eCheck, or other methods, please kindly check Payoneer for more information.
For multiple purchases, please add items to your Ebay shopping cart and pay once for entire order.
If you are not satisfied with your purchase, you can return the item with original packaging back to us for full refund, not any re-stock fee. The return cost should be paid by buyer.
Kindly contact us for return instruction before returning.
Myfamestore only sells high quality products, all items are brand new and packed by box. The additional packing material will help you reduce the damage risk a lot during the transportation.
We fully understand how challenging it is to be a successful transaction. If you are not 100% satisfied with your purchase, please do not hesitate to tell us, our sales representatives will try the best to make you happy. Customer satisfaction is our priority consideration!


Myfamestore
All orders will be shipped out within 2 business day after payment is cleared. Most of orders will be shipped out at the same day if ordered before 09:00 AM GMT(Greenwich Mean Time) during business days.
Most orders will be shipped out via Royal Mail or Hermes with a tracking number, which will take 1-5 business days for the delivery.
We only ship to Paypal confirmed address, please make sure that the address is correct before you check out.
We accept Payoneer only for the payment, and all orders should be paid through Ebay auction, please do not pay directly to our Payoneer account.
Payoneer allows to pay by Credit Card, Direct Debit, VISA, eCheck, or other methods, please kindly check Payoneer for more information.
For multiple purchases, please add items to your Ebay shopping cart and pay once for entire order.
If you are not satisfied with your purchase, you can return the item with original packaging back to us for full refund, not any re-stock fee. The return cost should be paid by buyer.
Kindly contact us for return instruction before returning.
Myfamestore only sells high quality products, all items are brand new and packed by box. The additional packing material will help you reduce the damage risk a lot during the transportation.
We fully understand how challenging it is to be a successful transaction. If you are not 100% satisfied with your purchase, please do not hesitate to tell us, our sales representatives will try the best to make you happy. Customer satisfaction is our priority consideration!
Customers service center will operate from Monday to Friday.
Warehouse will operate from Monday to Friday, the pickup is not available at the moment.
You can message us any questions via "Ask a question" at the bottom of the website, our sales representatives will reply you in hours.