Payment: Accept PayPal only Customer service: We stand behind our products! If you have a problem, please contact us first before leaving feedback or opening disputes. We are happy to solve the issue as fast as we can. We work office hours Monday to Friday and your email will be replied with 24 hours during weekdays. Our products are shipped from Shanghai within 48 hours after payment received. We can NOT promise delivery by certain date unless you choose express carrier because we can NOT control the post. We can NOT control possible delays caused by your postal service or unforeseen weather conditions. Customs: It is a one in a million chance but if it does happen, you are responsible for applicable import duties and local taxes!