We only shipping to United Kingdom, European Union and some other countries

PayPal confirmed addresses only
If you require a specific address to ship the order to, please make sure that you enter this in the before confirm the payment

We will not ship to any other address under any circumstances

For UK:
Orders will be shipped on the next working day
We use Royal mail, Collect+, UK Mail or other courier service depending on the weight of your order.
Royal Mail 1st class post & Next day delivery options available at checkout for UK shipping

2nd class: Take up to 3-5 working days
1st class: Take up to 1-2 working days
For European Union & Rest of the world

Orders will be shipped on the next working day

We use Royal mail or other courier service depending on the weight of your order.

We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact our customer service.

If you send us a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products

You may be liable for any shipping costs if the item is returned or exchanged due to reasons other than received damage. You can always return items if they are defective.

All shortages, damages and discrepancies have to be notified by email within 14 days of receipt of goods. No claims will be entertained after this time.

For your protection we recommend that you use a recorded-delivery service

Products must be in the condition you received them and in the original box and/or packaging We will reply with a unique number which will identity your goods on their return The number must be clearly displayed on the returned package

Please DO NOT return an item without obtaining a Returns Reference Number from us first. Once your return is received and inspected, we will refund your payment within 5 working days There will be a 20% restocking charge for any items returned.

You must pay for the shipping to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach our warehouse. Please ensure you pack the return safely to prevent any damage to the products or boxes

This returns policy does not affect your statutory rights. Refunds For questions about a charges that has been made to your credit or debit card or you didn't receive the refunded money. please contact www.ebay.co.uk or Paypal UK

If your order been processed - the time we see your message (we receives 100s of queries every day):
We won't be able cancel your order but you can return the item once you have received(you have to pay the postage) for refund

If your order not processed:
we can refund your payment within 2-5 working days

Please note:
We definitely won't pay transaction fees for cancelled items. Paypal transaction fee won’t be refundable – (Paypal's Fees per transaction as they are charged)

Toy Vision UK was established in 2019 since then we have grown to one of the EXCELLENT ONLINE SELLER

We are currently top rated eBay retailer due to our great prices, referral and repeated customers and excellent customer service before and after the sale. We are here to supplying our customers with high quality products with best competitive prices and excellent services We are always increasing our product range so please click on 'NEW IN' button from menu to view our latest products.

We sell a wide range of Toys, Games and much more.

We are committed to providing the best customer services to all of our customers. Customer relations are very important to us and our dedicated customer services team are here to answer all your questions before and after sale.

Excellent 5 Star feedback, competitive prices and customers, who not only buy from us repeatedly, but also refer us to their friend and family. These are the key factors that have enabled us to become a top rated eBay Retailer.

We have a dedicated customer service team to answer any queries you may have BEFORE AND AFTER SALE.

All E-mails will be replied within 24 to 48 hours (Except weekends and Public Holidays)

If you have not receive your answer by e-mail within 24 to 48 hours, please contact us again as sometime email might not reached to us.

Our customer service opening hours are:
9.00 am to 5.30pm - Monday to Friday
Saturday-Sunday and Public Holiday Closed

Thank you for visiting our EBay Store!

Our mission is to provide customers with high quality products at competitive prices and with an excellent customer service. And provide our customers with a wide range of quality products at the best prices, has enabled us to grow into a trusted online retailer. Our dedicated customer service team are here to help you, so please do not hesitate to contact them, they are more than happy to handle any query quickly and efficiently.

- Competitive Prices
- Same day order dispatch
- Free UK delivery on all orders
- International delivery at low cost
- Friendly staff and great service
- 30 day money back guarantee
- Emails replied within 24-48 hours
- Five star customer rating
- 100% secure shopping