This phone is dispatched from the United Kingdom. If you are buying from outside the UK, your country may charge import duty, customs fees, VAT/GST or a carrier handling fee before the parcel is released to you. These charges are set by your own customs authority, they are not included in the item price, and as the seller we cannot calculate, pre-pay or refund them.

• Free or included postage does not mean there is nothing further to pay. Postage and import charges are two separate things.
• If a parcel is refused, or the import charges are left unpaid, the parcel is held and eventually returned to us. That round trip can take several weeks.
• Please check your own country’s import thresholds before buying and factor any charges into the total cost.

This applies to every destination outside the UK, including the United States. The postage options in the shipping panel below differ in speed only — import charges are payable by you on all of them.

The handset in this listing (OnePlus Nord) is pre-owned. It is sold as used and will show some cosmetic wear from normal use.

Please also bear in mind this model was released in 2020, so the unit you receive is around 6 years old. It has been tested and works, but it will not look or perform like a current handset.

The photographs show the kind of condition to expect. If cosmetic perfection matters to you, please look at them carefully first, or message us before buying and we will describe the exact handset you would receive. We would much rather answer that up front than have the handset travel twice.

The battery in a pre-owned phone is a consumable part. Unless this listing states otherwise, we test every device and only dispatch units showing 85% or above battery health.

Because this model dates from 2020, the cell is roughly 6 years old. Even at 85%+ health you should expect noticeably shorter runtime than a new handset, and you may want to budget for a replacement battery at some point.

We quote 85% as a minimum rather than an exact figure, because health readings shift with temperature, charge cycles and the reporting tool used. If you need the measured figure for the exact unit before you commit, ask and we will check it for you.

• /e/OS ships without Google Play Services. It uses microG and the App Lounge, so a good proportion of everyday apps still work.
• Some banking and payment apps still refuse to run, because they check Google’s Play Integrity attestation. Contactless payment via Google Wallet does not work.
• App compatibility varies by bank and by country and changes over time, so please check any app you depend on before buying.
• Do not install a manufacturer system update — it can remove the custom OS and leave the phone needing a re-flash.

None of the above is a fault — it is how this kind of device works. Please factor it in before purchasing, and if you are unsure whether it suits you, message us and we will give you a straight answer.

OnePlus Nord is sold unlocked, but your carrier decides what actually works. Please check compatibility before buying, particularly outside the UK:

• 5G band support varies by region — a UK/EU unit will not carry every band used by carriers in the US, Canada or Australia.
• Calling may require VoLTE, which some carriers only enable for handsets on their own approved list.
• This is an older model and 2G/3G networks are being switched off. On some networks that means calls or texts may not work at all. This is a carrier decision, not a fault with the phone — please check with your network before buying.

The model reference for this unit is AC2003. We are happy to supply the IMEI before purchase so you can check it against your carrier — just ask.

Handset only, unless an accessory is explicitly listed above or clearly shown in the photographs. Chargers, cables, cases and SIM tools are not included as standard. Every device is securely packaged for transit.

If anything above is unclear, or you want the exact condition, battery figure or IMEI of the unit you would receive, message us through eBay before purchasing and we will answer properly. If something is wrong after delivery, message us first — we would always rather put it right quickly than leave you with something that is not right.