A+: Near new condition with no visible wear including scratches, dents, or discoloration. Unit is fully functional and passes diagnostics. Battery health ?80%. All ports, features and components are fully operational.
A: Excellent condition with very light signs of previous use, visible only on close inspection. Fully tested & functional passing all diagnostic checks. Battery health ?80%. All ports, features and components are fully operational.
B: Good condition with moderate signs of previous use including minor scratches, scuffs, or keyboard and trackpad shine (mouse pad). No cracks or structural damage present. Fully functional passing all diagnostics checks. Battery health 70%+. All ports, features and components are fully operational.
C: Fair condition with noticeable cosmetic wear including multiple & heavier scratches, small dents, worn keys or cosmetic blemishes. Fully functional with minor limitations. Battery 60?79%. Minor screen imperfections such as pixel defects and non-critical issues.
D: Poor condition with heavy wear including cracks, missing rubber feet, broken plastic / significant cosmetic damage. The device remains functional but will require repair or component replacement. Battery <60%. Issues with keyboard faults, weak hinges, etc.).