Collection and Delivery

Collection is available from Birmingham by prior arrangement.

As professional automotive locksmiths, we understand that replacement keys are often needed urgently. We therefore offer FREE tracked 24-hour delivery on our remote keys only, subject to the courier?s service terms, delivery area and any unforeseen delays.

Customers may also upgrade to Royal Mail Special Delivery Guaranteed by 1pm at checkout, where this service is available. Additional delivery charges will apply.

Every key is checked, tested and securely packaged before dispatch.

Important Compatibility Information

Before purchasing, please carefully compare the following details with your original key:

Vehicle compatibility information is provided as a guide only and cannot be guaranteed. Variations may exist depending on the vehicles year, specification, immobiliser system and original key configuration.

This product requires specialist cutting and programming. Professional locksmiths should ensure they have the correct equipment, software and experience before ordering.

If you are not an automotive locksmith, please confirm with a qualified professional that they can cut and programme this exact key type before making your purchase.

Cutting and Programming

This key must be professionally cut and programmed to the vehicle before it will operate.

Many main dealers only programme genuine keys supplied through their own parts departments and may not accept aftermarket keys. We therefore recommend confirming this with a qualified automotive locksmith before ordering.

Precision Keys also provides cutting and programming services for this remote and other keys listed in our store.

Customers may bring their vehicle to our Birmingham premises by appointment. A mobile service may also be available within a 20-mile radius of Birmingham, subject to availability and an additional call-out charge.

Please contact us before visiting or requesting a mobile appointment.

Battery Notice

Some remote keys may be supplied with a coin-cell battery already fitted. As batteries have a limited shelf life, the charge level and remaining lifespan cannot be guaranteed.

We recommend having a new, good-quality replacement battery available before programming or using the key.

Problems, Returns and Customer Support

If you experience any issue with your order, please contact us through eBay messages before opening a return request or case. We are always happy to help and will make every reasonable effort to resolve the matter quickly and fairly.

Please provide your order details, a clear explanation of the issue and any relevant photographs or videos so we can assist you properly.

We respectfully ask all customers to use eBays returns process fairly and honestly. Misuse of the returns system, false claims, returning altered or different items, or attempting to return keys that have been cut, programmed, fitted, opened or damaged may be reported to eBay and may result in the buyer being blocked from making future purchases from our store.

Thank you for your understanding and for giving us the opportunity to resolve any issue directly.