Functional
New & Verified
Brand-new unit, confirmed fully functional before shipping.
Genuine Microsoft • Brand New
Microsoft Surface 39W Power Supply Model 1963
The original charger for the Surface Laptop Go series. A dependable replacement for a lost or damaged adapter or a convenient spare for home, the office, and travel.
39W
Output Power
15V / 2.6A
Output Rating
100–240V
Worldwide Input
Magnetic
Surface Connect
Product Overview
The Microsoft Model 1963 is the genuine 39W power supply designed for the Surface Laptop Go family. Its magnetic Surface Connect plug attaches securely in either orientation, while built-in over-current, over-voltage, and thermal protection safeguards your device with every charge.
This unit is brand new in its original packaging and is verified before dispatch. With a universal 100–240V input range, it performs reliably wherever you work at your desk, in the office, or on the road.
Technical Specifications
| Brand | Microsoft (Genuine OEM) |
| Model / MPN | 1963 |
| Type | AC Power Adapter / Wall Charger |
| Output Power | 39W |
| Output Voltage | 15V DC |
| Output Current | 2.6A |
| Input | 100–240V AC, 50/60Hz (worldwide use) |
| Connector Type | Magnetic Surface Connect (reversible snap-in) |
| Color | Black |
| Condition | New |
Key Features
- Genuine Microsoft quality engineered for safe, stable 39W charging.
- Magnetic Surface Connect plug attaches securely in either orientation.
- Integrated protection against over-current, over-voltage, and overheating.
- Universal 100–240V input ready for use worldwide.
- Compact and lightweight an ideal spare for travel, home, or the office.
What's Included
- 1 × Microsoft 39W Power Supply (Model 1963)
- 1 × AC Power Cord (US plug)
- Original packaging
Compatibility
Designed For
Surface Laptop Go (12.4")
Surface Laptop Go 2
Surface Laptop Go 3
Also Charges
Surface Go / Go 2 / Go 3 via Surface Connect
Other Surface Connect devices rated at 39W or lower
Note: Higher-wattage Surface models (Surface Pro, Surface Laptop, and Surface Book) will charge at a reduced speed with this adapter. Please confirm your device's original power rating before purchase.
Condition Brand New
Cosmetic
New
No signs of previous use or installation. Packaging may show minor wear from storage or handling.
Data
Non-Data Device
This is a power accessory and stores no user data.
Shipping Information
Fast dispatch
All orders ship within 1 business day after payment is received.
Trusted carriers
We ship via UPS, FedEx, or USPS, depending on the size and destination of the item.
Full tracking
Tracking information is provided as soon as your order ships.
Returns
30-day returns
Return the item within 30 days of delivery for a refund.
Free return shipping
We cover the cost of return shipping.
Simple process
Open a return request through eBay and we will take care of the rest.
Contact Us
Questions about this item or your order? Send us a message through eBay and we will respond within 24 hours on regular business days. We are happy to help before and after your purchase.
Why Buy From Us
Trusted Seller
99.7% Positive Feedback
Over a thousand buyers have rated their experience with DataWave Systems.
Tested Hardware
Verified Before Dispatch
Every item is inspected and confirmed working before it leaves our facility.
Fast Support
Replies Within 24 Hours
Real answers from a team that knows IT hardware inside and out.
Secure Packaging
Protected in Transit
Professional packing keeps your equipment safe on its way to you.
Terms & Conditions
- Payment is due at the time of purchase through eBay's approved payment methods.
- Orders are processed Monday through Friday, excluding public holidays.
- Please confirm compatibility with your device before purchasing.
- Returns are accepted in accordance with the returns policy stated above.
Disclaimer
This listing covers only the part specified above. We do not provide or support licensing, operation, registration, service, or warranties. Regardless of the equipment's origin, documentation, or identification, it is not certified, recommended, or intended for any specific use.
By purchasing this item, the buyer agrees that the seller assumes no liability for any injuries, damages, or losses — direct or indirect — related to the use or misuse of this equipment. The buyer further agrees to indemnify and hold the seller and its affiliates harmless from all claims, liabilities, costs, and legal expenses arising from the use of the item.
Completing a purchase constitutes full acceptance of these terms.
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