100% SATISFACTION GUARANTEED, USA SELLER We try very hard to provide the best customer service and experience but we are not perfect. If any issues should arise, we kindly ask that you reach out to us to resolve prior to leaving any feedback. Thanks for shopping with us. About this item The item is working, but the green plastic is broken where the black band is located, and the ON button on top has surface damage. The item has cosmetic imperfections from normal use. It is being sold AS-IS / FOR PARTS and comes as shown in the listing photos. Please review all listing photos carefully for the exact condition. Shipping, Payment & Returns Most orders received before 2 PM CST are processed within the 1 business day.  Returns are accepted within 30 days of receipt unless otherwise indicated. All returned items are subject to inspection before issuing credit. Please contact us before opening a return request. All merchandise must be returned in the same condition, in protective packaging or equivalent.  Restocking fee may apply for opened, used or abused items.