• Orders received weekdays (exc bank holidays) will be dispatched same day prior to 2pm. This is our order cut of for guaranteed same day dispatch.

• Once committed to purchase, we are unable to change the delivery address under any circumstances. If you wish to amend your order, it maybe necessary to cancel your order so you can make the relevant changes and place a new order. Please note, that this is not possible if you place your order before 2pm weekdays, and request this after 2pm.

• If you wish to cancel your order, this must be requested within 1 hour of committing to purchase or before our order cut of time 2pm, which ever is the soonest. We cannot guarantee the cancellation of your order but where possible, we will try to complete your request.

• Orders will only be dispatched upon receipt of cleared payment. Where your payment is placed on hold with PayPal, we will release your order once the funds clear.

• All estimated delivery times shown on our item pages are estimated and not guaranteed, these maybe subject to change due to conditions beyond our control.

• Our courier partners, upon delivery of your order, if not available to accept the order will either attempt delivery up to 3 times or post a calling card for you to contact the courier direct to arrange re delivery. They may also leave your order in a secure location; a secure location is normally somewhere the parcel cannot be seen from the roadside. Should an order be returned due to non delivery, we reserve the right to deduct our postage and packaging fee's from the original payment prior to refunding.

We accept payment by:

Paypal - Visa, Master and American Express