We only accept the official payment methods managed by eBay to handle all orders. All transactions are securely completed through the eBay platform system. Payments must be made immediately after order confirmation to ensure quick order processing and on-time delivery. Offline payment, cash on delivery, or third-party private transfers are not supported. Once the eBay system confirms and verifies the payment, we will arrange order inspection and packaging within 7 working days. All payment processes fully comply with eBay's official payment rules, featuring secure fund protection and formal transaction records, effectively safeguarding the legitimate rights and interests of both buyers and sellers.

All jewelry items will be transported through the official Orange Chain International Air Express Service. After successful payment verification, we will arrange for shipment within 7 working days. Shipment will not be made on weekends and public holidays. The standard international shipping cycle is 7 to 15 working days to reach the destination country/region. There may be a slight delay of 2-3 days in remote areas due to local logistics delivery. After shipment, we will provide a real-time tracking number, and buyers can check the entire logistics progress online at any time. All packages are properly packed with anti-collision and anti-scuffing protective materials to ensure that the zircon jewelry remains intact during long-distance air transportation.

We support 14-day free return and exchange service in accordance with eBay official after-sales regulations. The valid return period starts from the day when the buyer successfully signs for the package. The returned necklace and earring sets must be kept unused, complete in original packaging, with intact zircon and no artificial damage, consistent with the original delivery condition. For quality problems, wrong items or logistics damage caused by us, we will bear the corresponding return shipping cost and full refund. For personal reason returns such as dislike, inappropriate matching, buyers need to bear the return freight by themselves. We will complete the full refund within 3 working days after receiving and inspecting the returned goods safely.