Don Wainwright, operating under the name "StampWright", has an ebay feedback score of 100% on 10,000+ ebay transactions over the past 4 years. Your full satisfaction is his priority! Don was General Manager and Publisher of Unitrade Associates from 1979 to 1989. He was the creator of "The Unitrade Press" and Publisher of 75 philatelic and numismatic titles including the original book which led to the award-winning "Unitrade Specialized Catalogue of Canadian Stamps". Don is based in Toronto, Canada. 

·  INFORMATION:

• Note: We DO offer combined shipping! Ignore ebay message that states Seller does not offer combined shipping! An ongoing incompatibility between eBay.com and eBay.ca forces buyers who are logged in on eBay.ca to make immediate payment for each individual item purchased from my eBay.com store. When making multiple purchases, you can get around the incompatibility by logging in on eBay.com. We can combine winning stamp auctions into one shipment at no additional shipping charge!  Albums, books and accessories can be combined to lower the overall shipping cost but please wait to be invoiced with the correct shipping costs.  In order to take advantage of this offer, do NOT pay for each winning bid, one by one. Place your order in your Shopping Cart and then request an invoice from me when your bidding is finished. I will then lower the shipping cost to you. However, as my lots are all on ebay.com, you must place your orders there. This will NOT work on ebay.ca! My advice is to always request an invoice from all sellers if you are ordering more than one lot from the same seller. That gives the seller a chance to lower your combined shipping cost. Please understand, that ebay and Paypal sellers fees are charged on the entire order INCLUDING shipping and neither ebay nor Paypal refund any sellers fees even if the seller gives a partial refund later. 

·  What is the best way to contact dwainwri?  For the fastest response, we prefer that you contact us through eBay messaging system. We try our best to respond within 24 hours. 

· Payments: Payments should be made within 7 days of the auction ending, or receiving an invoice.  If you have multiple auctions you're bidding on, please wait for those auctions to end to be invoiced for correct combined shipping costs. To be able to process your order quickly, all Payments should be completed through PayPal, which is the fastest and the securest way to receive your payment. E-checks take up to a week to clear and delay shipping.

·  What if I don’t have a PayPal account? Alternative payment methods can be arranged by contacting us through the eBay messaging system. Orders will be processed within 24 hours of receiving payment.

· Shipping - Within Canada: under 500 grams are shipped via Canada Post First Class Mail. Items over 500 grams are shippied by Canada Post parcel or CanPar. Note that within Canada, if your item weighs less than 500 grams, there will be no tracking number. If you prefer to have a tracking number, you have to contact us through the ebay messaging system and request to be billed for XPRESS POST (expensive). 

·  Shipping to United States: items under 200 grams (7oz) are shipped via Canada Post first class mail. Orders over 200 grams generally are shipped WITH Tracking through USPS. 

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· How much is Registered or Tracking? Registered Service within Canada is $10.00 PLUS postage (weight and size of mailing). This is the cheapest option to add tracking for first class mail. There is no insurance, unless amount of insurance is requested and paid by the buyer at an additional cost. Canada Post no longer offers Registration outside of Canada. Tracking is generally included to the U.S on parcels over 200 grams. I can also add Tracking to USA envelopes weighing less than 200 grams (7 oz.) for an additional $1.50 charge. Outside North America, Tracking is available but all services would have to be individually quoted.  If there is a particular service you prefer, please use the ebay message system to request which service, and we can discuss whether that option will work, and be cost effective for you. Shipping item/s over $100 in value must have Tracking". International:  There will be NO tracking unless one of the above options chosen (e.g. Asendia USA), and you will be at risk, for non receipt, if the item is not received. We can no longer take the risk, when we clearly sent the item. If you pay for the items before you are invoiced for the service: you will receive a Paypal invoice requesting the difference in the postage costs. Your item will be held onto until the difference has been paid. In order to NOT delay the processing of your item/s, we request that you communicate with us right away, informing which you prefer, REGISTERED/NON REGISTERED. 

·  Please note, that dwainwri can no longer be responsible for non-receipt of high value items. For our buyers to be protected under the “ebay Buyer Protection Program”, we only ship to the address in your profile. It is the buyer’s responsibility to confirm correct shipping address upon checkout. If you would like your item sent to a different shipping address, it’s your responsibility to provide that information upon checkout within ebay.

· What’s taking so long? I haven’t received my item? Although orders with North America are usually delivered with 7 days, we kindly ask our buyers to allow up 30 days for delivery of an order. Some of our Domestic buyers have been experiencing longer delays than usual, due to the closures of sorting stations across the country. Mail had been redirected for sorting in some areas, causing unusual delays. When leaving feedback on shipping times, we ask kindly that you refrain from scoring us low. Please be aware that we have no control over the processing times once shipments have left our office. Arrival times vary greatly depending on the country, processing times of those countries, and in some countries, the weather. We can only track an item, if the shipment was sent with a tracking number. 

· International: Customs taxes are the responsibility of the buyer, NEVER the seller!

· How soon after making a payment do you process my order? Orders paid over the weekend will be mailed no later than Tuesday by 4pm. Any auctions won from Monday to Thursday, are processed daily, time permitting. All orders will be processed in the order that payment was received.

· If I'm not satisfied with my order, can I return my item for a refund? We offer 100% satisfaction. We often process over 100+ listings weekly. Due to the amount of listings, we do our best to describe our listings to the fullest. We inspect our lots, but at times it can be difficult to inspect every single stamp, sheet, and first day cover in detail. In lieu of inspection, we provide many detailed photos for your viewing. If you receive an item that you’re not satisfied with, we will be happy to have the item returned to us within 30 days of receiving items as it was sent to you. If you want to return the item, please contact us first directly through the ebay message system.