This listing is for a Cool Gear SataVault SS-402S External 2-Bay HDD NAS. It was pulled from a working environment, power tested, and powers on as it should. No further testing has been performed on this device. It requires a standard 3 prong power cord which will be included with purchase. There are 2 caddies present. There are no HDDs present. There are scratches and scuffs on the case. All photos are of the item that you will receive. We do not provide tech support or any software that is not already installed on this device. If you have any questions, feel free to contact me.