Product description

Q: What shouldI do if the tag shows no battery after a successful pairing?

A: First, if the tag appears to have no battery after pairing, please tap“Play Sound” to see if it recovers (this could be due to a

system bug). If it still shows no battery, please replace it with the extra battery included in the package.

Replaceable Battery

If the tag appears to have no battery after pairing, please tap “Play Sound” to see if it recovers (this could be due to a system bug). If it still shows no battery, please replace it with the extra battery included in the package.

Mfi Certified

The chip in this Bluetooth tracker is MFi certified, ensuring that your location data is encrypted and protected. Additionally, if your item is lost, the tag will send its location to you whenever an iOS device passes nearby.

Easy to Use

How to replace the battery:

1.Locate the mirrored side of the tag.

2.Find the notch in the center.

3.Use force to pry it open from both sides — then you can replace the battery.

Q&A

Q:Why can't I pair the air tracker tag?

A:Please follow the steps below to pair

1.Open the "Find My" app

2.If Bluetooth is off, tap 'Turn On Bluetooth'.

3.Tap "Items", then Tap "Add item"

4.Tap 'Other Supported Items.'

5.Waiting to search for the pairing name "LocatePro” and tap "Connect".

6. Name your Tag.

7. Select an emoji.

8. Tap 'Agree,' and finally tap 'Finish."

We have also uploaded a product pairing video on the detail page, which customers can view for reference.

Q:Why is the tag's location not updating?

A:Since the chip used in our tag is MFi-certified, when your item is far from you, an iOS device nearby is required to trigger the tag to send its location information to your phone.