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In the rare event that something goes wrong or you're unhappy with your order please contact me first before opening a case or leaving feedback i will always help and sort out any situation that comes up! The Olympus VN-1100PC Digital Voice Recorder in black is a handheld device designed for dictation and stenography tasks. With USB connectivity, it allows for easy transfer of recordings. This recorder features a 2-speed recording option and a long play mode for extended recording times. Perfect for business professionals looking for a compact and efficient device to capture their notes and meetings. Free postage makes it an even more attractive option for those needing a reliable voice recording solution.