All transactions should be paid through eBay.

●Please review your shipping and billing information carefully before placing your order. We are unable to change addresses once an order has shipped and cannot be held responsible for packages delivered to an incorrect address provided by the customer.

● Shipping costs are calculated automatically by eBay. If you are not logged in, you can view shipping rates by clicking the “Shipping and Payments” tab on the listing page, selecting your country, and entering your zip code.

● Most items (excluding custom items) ship within 1 business day. Orders placed late on Friday or over the weekend will ship the next business day (Monday), unless affected by a holiday.

● Custom or made-to-order items may take 3 to 10 business days—or longer—to ship, depending on the details provided in the listing or agreed upon via message.

● All orders include tracking, which is uploaded to your eBay order details within 1 business day. Please allow up to 24 hours for tracking updates to appear.

● We ship all orders promptly and with care. We are committed to sustainability and may reuse packaging materials to help reduce waste. Reused packaging does not affect the quality or protection of your order.

● All shipments are discreet.

● If you are not satisfied with your purchase, please contact us within 14 days of delivery.

● Return shipping costs are the responsibility of the buyer, and original shipping charges are non-refundable.

● For hygiene reasons, returns are not accepted on lingerie or jewelry.

● Items must be returned in their original condition—unworn, unused, and undamaged—with all original tags and packaging included.

● Due to the personalized nature of customized items, returns, exchanges, and cancellations are not accepted.

● International buyers may be subject to import duties, taxes, or customs fees. These charges are the buyer’s responsibility and are not included in the item or shipping price.

   Leos is a small family-run business based in Illinois. We have over ten years of experience providing quality products with fast and reliable service. We take pride in carefully selecting our items, shipping quickly, and adding new inventory regularly so our customers always have something new to discover.

   If you have any questions, please feel free to reach out by going to Seller Information and clicking “Contact Seller.” (you may be asked to log in again).