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Warranty Information
All items sold have a 60 days Wholesale Broker Replacement/Repair Warranty.
Items may or may not have the remaining manufacturer warranty even if it is an open box item.
Any technical problems must first be handled by the manufacturer or the refurbisher of the product, in most situations we will refer you to the best contact available.
The buyer is responsible for registering their product with the manufacturer or refurbisher and sending in proof of purchase that we provide to activate the warranty if available.
Payment Policy
Shipping Policy
We do not ship internationally on eBay
Most products we sell do not ship to P.O. Boxes
Items normally ship within one business day of receiving payment
We ship with UPS and USPS to provide you with the best service
Most items we sell have free shipping with the addition of expedited services available to be purchased
Alaska, Hawaii and US Territories Shipping is available at an extra charge please contact us for more details on this
All purchases above $500 require a signature at delivery
Return Policy
We allow most items to be returned within 30 days for non-technical reasons unless otherwise listed
The manufacturer's warranty covers the units from any major defects unless otherwise indicated
Most manufacturer's warranties do not cover accidental or screen damage
Prior to return we require any technical problems to be handled by the manufacturer
All returns require authorization and you will be given an RMA number to be included on your return label
All returns must be in the original manufacturer's packaging with all included accessories and cables
All returns must be shipped the same way they were received, usually double boxed and padded with bubble wrap
All returns are subject to 10% to 50% restocking fee depending on condition of a return and damage if any.
About Us
Wholesale Broker is your #1 Source for high quality new and refurbished products on eBay. As a trusted member of eBay for over 10 years, we are committed to offering the best prices and service possible. If you encounter any issues please contact us through eBay messages . Our post sales support contact number will be provided after purchase and our typical hours of operation are Monday to Friday from 9:00AM to 6:00PM EST. If you contact us after hours we will do our best to contact you as soon as possible.