100% Positive Feedback
All items are sterilized and hand washed
All mugs are used, but in very good condition
All items packaged & shipped with care
No mug leaves my office cracked, chipped or stained
The photograph of the inside of the mug will almost always show a slight shadow.
Sometimes not often, items become broken or cracked during the shipping process. My policy, if this happens is to refund your money back within 24 hours of notification. Please contact me if you have a problem with a broken item. DO NOT return the mug, take a picture and send it to eBay with a return item notification. A full refund will be given, and you will never lose a dime, I guarantee all my products and a 100% refund on all broken items.