PLEASE NOTE: (aka "small print")
Most items in PHOEN1X1 store are preowned (used condition) and purchased through estate sales or auctions.
While our home is pet and smoke free, the auction item(s) may not be. I do my best to catch these items, but I am human and do make mistakes. Please contact me if you detect an issue so we can decide what comes next.
REFUNDS AND RETURN POLICIES
Returns:
- Returns will not be accepted for issues that were noted and/or photographed.
- There is a $5 restocking fee and refunds for shipping charges is at sellers discretion.
- Item(s) should be received back in original condition or a partial deduction will be made from refund.
Item(s) Damaged during shipping:
In order for a refund to be issued for item(s) damaged during shipping, the following for claims purposes:
- Photographs of broken item(s)
- Photographs of damaged box if applicable.
- Item(s) and packing materials must be saved until you are notified that claims process is completed.