📦 Shipping Policy:
All items will be shipped via FedEx Ground unless otherwise noted.
Express shipping options are available (Overnight, 2-Day, and 3-Day). Please contact us prior to purchase for a quote.
Smaller items may be shipped via USPS.
A tracking number will be provided for every shipment.
Standard shipping rates apply only to the 48 continental U.S. states.
Please contact us before purchasing if you need shipping to Puerto Rico, Alaska, Hawaii, U.S. territories, or international destinations.
Returns Policy:
If you are not satisfied with your purchase, please contact us as soon as possible so we can work with you to resolve the issue.
Our goal is 100% customer satisfaction.
Returns are accepted within 30 days of delivery (unless otherwise stated in the listing).
Items must be returned in the same condition as received.
Buyer is responsible for return shipping unless the item is defective or not as described.
Compatibility Notice:
Please note that some units may not be compatible with your existing system. Even if the model number appears to match, configurations, licensing, or firmware versions may differ.
It is the buyer's responsibility to verify compatibility with their system before purchase.
Returns due to incompatibility will be accepted, but the buyer will be responsible for return shipping costs.
Lot Sales Disclaimer:
For listings sold as a lot (multiple units), please note that items may have different cosmetic conditions, configurations, or firmware versions.
We do our best to describe lots accurately, but buyers should not expect every unit to be identical.