1. We ship to your order address only. Please make sure your shipping address is complete and correct before you pay.

2. Order will be sent out within 24 hours after clear payment received(excluding weekend & holiday).

3. Arrival time (estimated): 2-8 working days. Currently, we can only send orders to shipping addresses in the United States(Excluding Alaska/Hawaii, APO/FPO, US Protectorates).

4. Shipping time is only estimated and not guaranteed. If not get item within estimated time, please contact us for update.

5. Delivery to the remote area like Puerto Rico only support Postal service, NO faster shipping. If you pay means you agree with the postal service. Thank you for understanding.

**30-Day Return Policy for Exchange or Refund**

1. We accept exchange of item within 30 days after your receiving if it is defective.

4. Returned items must have all original packaging and accessories.

5. We would like to pay the return postage if there is any quality problem.

6. It may takes up to 5 business days to process your return after we receive your product.

7. If you don't like the item, you can return it to us for refund. All items should be in original condition and you are responsible to pay return postage, we will refund you the item value after we receive the item.

1. Now eBay manages payments, buyers can use a variety of payment methods such as credit, debit, and gift cards; Apple Pay, Google Pay, PayPal, and PayPal Credit.  

2. Payment Must be made within 8 business days after the end of the auction, Or unpaid dispute will be filed to eBay for the non payable bidders.

1. If you have any question, feel free to send us a message and we will reply you within 24 hours. Due to the difference of time zone, sometimes the reply will be delayed with 24 hours(excluding weekend & holiday). Hope you can understand.

2. If you are satisfied with our item and service, please leave us an all 5-star positive feedback.

3. We will automatically leave a positive feedback to everyone shop from us after delivery.

5. If you have any question, please contact us before you leave us neutral or negative feedback, we will try our best to help you resolve the problem, since negative feedback won't help with your problem.

6. Enjoy your visiting and shopping here.

1. Festival gifts, Birthday gifts for your beloved children/ partners/ family/ friends.

2. Children and Grandma who is accompanied by the doll will never feel alone.

3. For People of Alzheimer's, Autism and many more with special needs with huge health calming benefits.

4. Collection by reborn baby dolls collectors and hobbyists.

5. For training of Maternity Matron, Nursery, Mother-to-be.

6. Props for films, theaters or TV documentaries.

1. Should the hair be at a mess, you can spray water onto it and comb it with a metal comb. Then dry it naturally and it will be fluffy and pretty again.

2. They are poseable but please be gentle when you move any part of the body. Due to the delicate nature of each doll, please take extra care when you touch the heads or take off the clothing.

3. Please avoid using ink or markers near your dolls since they can be stained and permanently damaged.

4. To preserve the fresh appearance and bright colors of your dolls, you need to keep the dolls out of direct sunlight and to dust it regularly, especially inside the folds of the costumes.