Shipping is done no later than 3 days but usually done in a 24-hour period. USPS is used unless noted differently, or on request. The vast majority of the time USPS Ground Advantage is used. At times it seems like, they are defiantly taking their time. Especially around the Holiday Season. Just please be patient, a tracking number will be provided, so you will know where your package is at or last known location. Also, there may be times UPS or Fed Ex is used (when combining certain items) but you will be notified with a tracking number, so you may follow your package to your doorstep. Local pick-ups are allowed on request.
Customer Service & Returns
Northwoods Stock is committed to customer satisfaction. So please allow us a chance to resolve any issues that may have occurred. Responses will be done no later than a 24-hour period, but more times than not they will be done almost immediately. There is a 30-day return policy from the purchase date. Please keep the receipt if possible. It will help speed up the process.