Termes et conditions

Nous offrons une garantie de remplacement ou un avoir pour les produits défectueux, à condition que le défaut soit dû à un défaut de matériaux ou de fabrication. Pour en bénéficier, les produits défectueux doivent nous être retournés immédiatement. Veuillez noter que les frais de main-d'œuvre liés au remplacement ou à la réparation des produits défectueux ne sont pas couverts par cette garantie.

Dans certains cas, nous pouvons vous demander d'envoyer l'article défectueux à notre entrepôt pour inspection. Veuillez noter que tous les frais de port et les taxes applicables sont à la charge du client.

Furthermore, we are not liable for any indirect losses or damages resulting from the use of our products.

Warranty claims must be made within twelve months or 12,000 miles (whichever comes first) from the date of shipment. Please note that the warranty will be void if the product has been used in motor racing, racing, or performance.

Delivery Policy

Delivery to  Europe (EU)   :

• Next day delivery available for orders placed before the cut-off time.
• Delivery times may vary depending on courier service and location.

International and  Mainland UK Delivery :

• Local taxes and customs duties are the responsibility of the customer.
• We cannot be held responsible for the payment of local taxes.

Return policy

At Brussels Engine Parts, customer satisfaction is our top priority. If you need to return an item, please carefully read our return policy below:

Return period :

• Items must be returned within 30 days of the shipping date.
• Before returning an item, please contact us for agreement and detailed instructions on the return procedure.
• Items returned without our agreement will not be accepted and will remain the customer's responsibility.

Processing fees  :

• A 15% processing fee will be applied to accepted returns.
• This fee covers the administrative and processing costs associated with the return.

Return Policy for Non-EU Countries and International Customers

Taxes and fees :

• We are not responsible for any taxes or fees incurred for returns from international or non-EU countries.
• Any fees required to process returns will be deducted from your account.

Packaging and collection :

• All items must be returned in their original packaging, without any marks or damage caused by the customer.
• Returns will not be accepted if the packaging has been opened or damaged.
• It is the customer's responsibility to arrange collection of the item within 7 days of our notification.
• We are not responsible for the storage of returned items.