RIG MARINE is a most stockiest and supplier of ship machines and
parts. Based in Bhavnagar, Gujarat, India, we have established
a reputation for delivering high-quality products and outstanding customer
service. Our team of highly skilled professionals works closely with
clients to provide custom-made products and services to meet their unique
needs.
We are proud of our commitment to timely service and
customer satisfaction, and our determination to provide the best possible
solutions for the marine industry. Our comprehensive range of products and
services is unmatched in the industry, and we are constantly expanding our
offerings to meet the evolving needs of our customers.
Payment Policy
Accepted Payment Methods: We accept credit cards,
Manual TT through eBay Managed Payment Service.
Payment Deadline: Payment must be made
within 3 days of winning the item. If payment is not received within this
timeframe, we may cancel the sale and relist the item.
Contact for Instructions: If you have any questions
or concerns about payment, please contact us through eBay messages.
eBay Managed Payment Options: PayPal accepts credit
cards, debit cards, Apple Payment, Google Payment, Bank accounts, and
e-checks. PayPal also automatically converts currency for listings in a
different currency from your home country. For High value items orders we
accept manual TT payments.
Import Duties: The buyer is responsible
for any custom clearance or VAT & import duties in buyer's country.
Customer Satisfaction: Our goal is to ensure
that our customers are satisfied with their purchases. If you have any
concerns about payment, please contact us and we will do our best to
resolve the issue.
Shipping Policy
Orders dispatched within 24
Hours / 1 working day and Freight Heavy Weight items 3 working
days after payment confirmation.
Worldwide shipping
through DHL,FED EX SERVICES.
Buyer responsible for paying
any customs clearance or import duties, VAT & other applicable fees by
ebay / Authorities.
Order tracking details provided
after dispatch.
Orders shipped to the address
provided at the time of payment. (check eBay address before payment)
Estimated delivery time: 7 TO 10 working days from
India (may be delayed due to customs or changes in international shipment
policy).
Contact us through eBay message if
order has not been received within the estimated delivery time.
Feedback & Customer
Care
Positive Feedback: We aim to provide our
customers with the best possible experience and strive for 100% positive
feedback. If you are satisfied with your purchase, please leave us
positive feedback and 5-star rating.
Communication: If you have any concerns
or questions about your order, please contact us through eBay messages
before leaving negative / neutral feedback. We are here to help and will
do our best to resolve any issues.
Return Policy: We offer a 30-day return
policy for most items. If you would like to return an item, please contact
us through eBay messages for instructions.
Shipping: We dispatch orders within
1 to 2 working day of payment confirmation and provide tracking
information. If there are any issues with shipping, please contact us and
we will do our best to resolve the situation.
Customer Satisfaction: Customer satisfaction is
our top priority. We want our customers to be happy with their purchases
and will do everything in our power to ensure that.
Continuous Improvement: We regularly review our
feedback and customer care policies to improve the experience for our
customers. If you have any suggestions, please let us know through eBay
messages.
Return Policy
Timeframe: We offer a 30-day return
policy for most items from the date of delivery.
Condition: The item must be returned
in its original condition, with all original packaging and accessories.
Communication: If you would like to
return an item, please contact us through eBay messages for instructions
and the return address.
Refunds: Refunds will be issued
once the item has been received and inspected. If the item is not in its
original condition, we may refuse the return or deduct a restocking fee.
Free Return Shipping: The Seller is responsible for
paying return shipping costs. Buyer pays for return cost if purchase wrong
item, does not like item. (No error from Seller Side)
Customer Satisfaction: Our goal is to ensure that our
customers are satisfied with their purchases. If there is an issue with an
item, please contact us and we will work with you to resolve it.