Import Duties & Taxes

The handling of import duties and taxes depends on the destination country:

• United States Customers
  We ship with DDP (Delivered Duty Paid).
  Import duties and customs taxes are covered by us, so there will be no extra charges upon delivery.
  However, in some states, Sales Tax may apply according to state law.
  This tax is collected automatically by eBay at checkout and cannot be waived by the seller.
• European Customers
  According to eBay?s policy, VAT will be charged at checkout in addition to the item price and shipping cost.
  This VAT must be paid by the buyer under each country?s law.
• Other Countries
  Import duties and taxes are the buyer?s responsibility, according to local customs regulations.
  Please check with your customs office for details before purchase.

Item Description

We offer a wide range of products that embody Le Creuset’s signature touch, combining technical excellence and functionality to let you enjoy wine in style. From wine beginners to connoisseurs, our items are perfect for home use or as thoughtful gifts.

All items are shipped from Japan.
Please carefully review the photos and descriptions before purchase, and proceed only if you fully understand the details.

Remote Area Shipping

Some carriers (such as UPS or DHL) may designate certain locations as remote areas.
In such cases, an additional shipping fee may apply. We will contact you if this affects your order.

Shipping Method

We ship via DHL, FedEx, UPS, or Japan Post.
For security reasons, we only ship to the address registered on your eBay account.
Shipping costs are already included in the item price.

Packaging

All items are carefully packed to ensure safe delivery.
We use sturdy boxes and protective materials to prevent damage during transit.

Return Policy

Returns are accepted within 60 days of delivery.
If you are not satisfied with your purchase, please contact us before opening a return request.
We will do our best to resolve any issues promptly.

For Electronic Devices

• Voltage: 100V
• Plug Type: A
• FM Radio: 70?90 MHz
• Games & software: Japanese version
• DVD Region: 2
• Blu-ray Region: A

Please check compatibility in your country before purchasing.

Items with Lithium-ion Batteries

Some countries restrict international shipping of items containing lithium-ion batteries.
If this applies, we will contact you to arrange one of the following:

• Ship the item with the battery removed
• Use DHL or FedEx with an additional shipping cost

Thank you for your understanding.