Payment

• We accept Paypal payments for all international purchases only..
• We only accept Paypal payments for international purchases.
• Please submit Paypal payment within 7 days from the date of purchase.

 

Shipment

• Your purchased order will be shipped via postal service, DHL, UPS, EMS Postal Service. (Varies by receipients' countries)
• Tracking number will be provided for standard and expedited shipping.
• Shipments may be delayed in transit depending on countries and regions.

 

Please check the chart below for shipping.

 

Countries           Int'l Standard Shippinng       ETA Express Shipping ETA

• United States         15 ~ 20 Business days            3~7 Business days
• United Kingdom      15 ~ 20 Business days           3~7 Business days
• Australia                  20 ~ 30 Business days         3~7 Business days
• Canada                   20 ~ 30 Business days         3~7 Business days
• East & West            20 ~ 30 Business days          3~7 Business days
• Brazil                       40 ~ 50 Business days        3~7 Business days
• Russian                   40 ~ 50 Business days         3~7 Business days
• Other Countries       40 ~ 50 Business days          3~7 Business days

 

IMPORTANT

Please contact your Custom's Office for delayed shipments with your tracking number to retrieve your shipment.

Please send us a message for all inquiries.

All inquiries will be replied in timely manner within the following business day.

 

Feedback Policy

• Please send us a message to resolve all matters before giving feedback or opening a case.
• We will do our best to resolve all issues and matters for your satisfaction.
• Please leave us a good feedback.
• We value every feedback and our goal is your satisfaction.
• We will communicate with you until you are satisfied.

 

Duties & Tax

• We are not responsible for any duties and taxes incurred by the Customs.
• The taxes & duties is not included in the item price.
• If buyer refuses to pay the duties & tax, the parcel will be returned to seller or disposed.
• We will deduct RE-STOCKING FEE 10% + ORIGINAL SHIPPING FEE for the returned parcel because of tax issue.
• All buyers from Europe, South America should input the tax ID or IOSS number when you make an order.
• VAT is a value-added tax on products. Tax is a customs duty levied in each country on imported products. It’s different fee.

 

Return Policy

• We always follow eBay policy.
  
• All buyers have the right to return the item if they are not satisfied with the item they purchased.
  
• The return policy is 30 days from the date of confirmed delivery.
  
• All returned items must be shipped to our warehouse in Korea.
  
• The buyer is responsible for return shipping costs.
  
• Once the returned item is received, we will issue a refund according to our refund policy.
  
• We will cover all shipping costs for defective items.
  
• The buyer is responsible for return shipping costs for exchanges or fraudulent purchases.
  
• The returned item must be in the same condition as when it was delivered.
  
• The returned item must include all original packaging materials.
  
• A restocking fee will be charged for broken seals.
  
• Please contact us to obtain a return authorization number before returning.
  
• We will not accept returns without a return authorization number issued by us.