Macneil UK:- We are a long established knowledgeable online seller offering a wide range of spares and accessories: Philips, Gaggia and Saeco.
If you need assistance finding the correct parts for your model, please do reach out to our friendly staff and we will do our best to help you.
We also offer finished products from Philips such as lighting for the office and home. 

Each and every order received is treated with the greatest of attention ensuring rapid dispatch, efficient delivery times and care and
attention to packaging.

We pride ourselves on excellent customer services with fast response times to all enquiries and with our progressively positive feedback, rest assured you are dealing with the best.

Thank you for your custom! We look forward to serving you again soon. With Kindest regards Macneil UK

In order to offer a high quality and low cost delivery, MacNeil can only deliver items delivered via Courier to UK Mainland (excluding Jersey, Guernsey, Southern Ireland and Highlands of Scotland). This is unfortunately due to the high cost of delivery, items delivered using Royal Mail service we can delivery to the excluded locations.

After we have received and processed your order, we will inform you via e-mail that your order has been dispatched from our warehouse.

For low value items, we usually send your order via Royal Mail 2nd Class - please allow 3-5 working days for delivery to the UK.

Larger items, and high value items are dispatched using Royal Mail Parcelforce next day service, and are usually delivered the following day. Please note that Parcelforce deliveries will require a signature upon delivery. If no one is available to sign for your order, a delivery card will be left for you which will give you details of when your item will be re-delivered or where you should go to collect.

Parcelforce deliver Monday to Friday excluding public bank holidays.

Please note we cannot be held liable or provide recompense for deliveries which exceed the time frame stated above.

For paid orders received before 2:00 pm Monday-Friday, we aim for 90% of orders to be prepared, picked and packed, ready for dispatch the same day. For orders received after 2:00 pm, we try to ship the same day, but they may be picked and dispatched the next working day.