If you change your mind, or the product is not suitable, then you can return the item for a refund within 30 days. We only accept the unopended/unused products. All postage and package costs remain the responsibility of the customer unless we delivered an item to you in error, or the item is damaged or faulty.

CUSTOMER SUPPORT: We guarantee 100% satisfaction on all purchases. Please, contact us if you have any problems with your order before opening a case or leaving negative feedback. Our team will do our best to solve any issue.

• As the leading provider of ethically sourced fine jewelry, Peora takes pride in offering our entire jewelry collection to customers across the world
• All orders are processed Monday to Friday, excluding US Holidays.
• Delivery estimates are based on date the order is dispatched/shipped, not from order date.
• All deliveries are tracked, and some packages depending on order value must be signed for.
• Please be aware that US public holidays will affect your expected delivery date. When placing your order the expected delivery date will be clearly shown during the checkout process.
• All orders come packed in our branded boxes, free of charge.

We accept PayPal, and all major credit cards and debit cards. Please message us for details if needed.