Please do not buy if you are not absolute 100% sure you want the item. If there are irremediable defects with the devices, you can return them back to us for repair or replacement or full refund.
If you have any problems with your purchase please contact us within 3 working days from receiving the item.
All items are send out with Free Full insurance. Please do check the item before signing for it and receive it. If you do receive it and item was damaged during transport then couriers insurance will not be valid
All returns must be pre-authorized and please contact us with the reason for your return
All items must be return unused in their original packaging, with full box & its contents.
All returns must be sent to us within 14 days from the day you receive delivery of the item(s).
For the first 7 days after receiving your item: Please note if the return is due to change of mind then all returned box(es) opened goods are subject to a 20% restocking fee. Any refund will be reduced by 20 % of the total cost to cover our general administration & warehouse restocking cost and the fact that item cannot be sold again as brand new but as used. If item is still sealed in original package the refund will be in full
All customer returns must be accompanied by an appropriate courier with online tracking
All customers are advised to keep safely the proof of payment for returning item(s)' deliver along with the confirmation note or slip provided by the relevant courier service with tracking number on it, until we confirm the safe receipt of your return item(s).
We advise you to include a note with ebay item number and buyer’s ebay user ID clearly stated on it, along with the return package. Soon after our ‘Returns Dept’ has received your returned item(s) package, the necessary actions will be initiated to process your refund and this process could take up to 2-4 working days.
Your refund will be made on the same mode of payment you used to make the payment at the initial purchase & no alternative methods are allowed.
Network Compatibility
Customer is responsible for his own network services as of today or if any changes are to be made in the future. Please make sure! to check your network compatibility and your network requirements, network bands, 4G LTE, VoLTE, or any other requirements of the network you are using.
Also note that our phones work with GSM networks only (not CDMA).
We are not responsible in any way if the device is not compatible with your chosen network.
Contact us on eBay's Internal Message System for any questions or concerns you may have.
You can count on us to answer all your questions or concerns within a 24-48 hours period.
We strive to deliver 5-Star customer service to everyone.
We pride ourselves on making sure each and every customer is satisfied after the sale is completed.
Please clarify your doubts about the item, seller or services before placing your order. We will be happy to answer your queries.
OUR GOAL IS 100% CUSTOMER SATISFACTION GUARANTEED
