Say goodbye to your beloved friend with a personalised memorial plaque, made of natural slate and engraved with his/her name, date and a message which will treasure for years to come.
The size is approx 29cm x 21cm x 0.5cm Please use the personalisation box for the engraving details and send us the picture via 'Contact Seller' or Message section. Please send the best resolution picture you have for best results. Please note that you don't need to crop the picture as that may affect the processing part. We may need to cut the picture in order to fit in. Please mention if you would like to keep the entire picture, otherwise we crop only the top part of your beloved.
We do not do photo editing, so we can not take off the background or other elements from pictures. Kindly please, do not send picture or any other details/requests on email unless we ask you to do so. Instead please use the contact seller section.
Please note if picture is poor quality, results will be seen in engraving. If no message is required, we will not engrave any. The plaque will come with the design/fonts as in the picture shown, we can only change the name, date, message and photo. Text will be engraved exactly as requested (punctuation, grammar, upper and lower case). We can't engrave emoticons, small hearts or any small images added to the message. If lines are too long, we will split them so the message can be read. The more text it is, the smaller will be.
This plaque comes with no hole for hanging or stand for standing, is designed for being positioned horizontally. Also, due to the supplier you will find a small circle sponge on the back of each corner.
Please note that slate is a natural product and may contain small areas of gold, natural flaws such as riven areas, hairline veins etc. Being a natural stone product it may have sharp edges/corners and imperfections which will make them look more rustic and does not have a smooth shiny finish.
Please also consider that: The memorial plaques are made of slate which is a natural product. As we are using engraving technology and not printing, the engraving does not change over time. It is a cutting/slightly digging into the texture of the material/slate until it changes the colour. The product has been sealed and created for outdoor. We were expecting it to be exposed to hot and cold weather, including UV and rain. We are proud to say that it has passed the burning test with no change into the colours or design. Therfore, picture can't look worn. However, slate absorbs water. Rain can make the writing look faded when gets wet. It just requires a few minutes to get dry in order to look as in the first day. If the plaque goes under a tree that drips sticky stuff, that will make the slate plaque get spots that will not go away.
We suggest to not consider rubbing with a hard surface or getting in contact with oily/greasy/sticky textures. Slate is a natural product and it absorbs fluids. If is water, no change will apply to the engraving. Unfortunately if is oily/greasy/sticky fluid, that will leave marks/spots on the engraving.
Please note that if the Engraving Requirements do not follow our instructions or they do not meet the item's design criteria creating confusion, we will contact you for clarification. If we do not hear from you within 2 working days, our team will engrave the item as considered right.
Delivery Policy
Please consider that, if the address provided is not correct or parcel returns for any reason, the buyer will be responsible for the cost of repostage. No refund will be issued as is a personalised item.
UK
As a guide, all our items are sent via Royal Mail 2nd Class (usually delivered in up to 5 working days from the dispatch day). Faster shipping options are available before checkout.
EUROPE, US, CANADA
International Track and Signed Shipping is provided for international orders, which makes the tracking number available until it is delivered.
The Shipping Cost as well as the estimated delivery time can be checked before placing the order in the Delivery Section by selecting the country and adding the postcode. For EUROPE and OVERSEAS Shipping- PLEASE BE AWARE OF CUSTOMS AND IMPORT TAXES as part of the buyer's responsibility policy.
Unfortunately, we have no control over them.
Thank you!
Returns Policy / Terms and Conditions
We are a small family-run business, and we want to ensure you are happy with your purchase. Should you receive your item and are not satisfied, please let us know via message within 3 working days from delivery. Please don't forget to include a picture if your item is damaged or if we made an error. All our items are made especially for you and, therefore, are non-returnable and non-refundable. If we have made an error, we will happily send out replacements, but no refunds will be offered. All return postage costs if a photo cannot be provided as evidence of a fault will be the buyer's responsability. Returns caused by refusing to pay customs and fees are non-refundable.