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THIS PART FITS TO THE FOLLOWING BOILERS
BAXI 100/2 HE - 41-075-34
BAXI 50/2 HE PLUS - 41-077-41
BAXI 80/2 HE PLUS - 41-077-42
BAXI COMBI 100 HE PLUS - 47-075-15
BAXI COMBI 133 HE PLUS - 47-075-14
BAXI COMBI 80 HE PLUS - 47-075-16
BAXI 15 HE - 41-077-90
BAXI 24HE - 41-077-91
BAXI SOLO 12 HE - 41-075-50
BAXI SOLO 12 HE A - 41-075-65
BAXI SOLO 15 HE - 41-075-46
BAXI SOLO 15 HE A - 41-075-66
BAXI SOLO 18 HE - 41-075-51
BAXI SOLO 18 HE A - 41-075-67
BAXI SOLO 24 HE - 41-075-45
BAXI SOLO 24 HE A - 41-075-68
BAXI SOLO 30 HE - 41-075-44
BAXI SOLO 30 HE A - 41-075-69
BAXI SOLO 12 IE - 5133389
BAXI SOLO 15 IE - 5113390
BAXI SOLO 18 IE - 5093391
BAXI SOLO 24 IE - 5073392
BAXI SOLO 30 IE - 5053393
BAXI SYSTEM 100 HE PLUS - 41-075-43
MAIN 12 HE A HEAT ONLY - 41-467-16
MAIN 15 HE A HEAT ONLY - 41-467-17
MAIN 18 HE A HEAT ONLY - 41-467-18
MAIN 24 HE A HEAT ONLY - 41-467-19
MAIN 30 HE A HEAT ONLY - 41-467-20
MAIN 12 HEAT ONLY Erp SERIAL NO. ENDING IN AC - 41-467-23
MAIN 12 HEAT ONLY Erp SERIAL NO. ENDING IN BC - 41-467-23BC
MAIN 15 HEAT ONLY Erp SERIAL NO. ENDING IN AC - 41-467-24
MAIN 15 HEAT ONLY Erp SERIAL NO. ENDING IN BC - 41-467-24BC
MAIN 18 HEAT ONLY Erp SERIAL NO. ENDING IN AC - 41-467-25
MAIN 18 HEAT ONLY Erp SERIAL NO. ENDING IN BC - 41-467-25BC
MAIN 24 HEAT ONLY Erp SERIAL NO. ENDING IN AC - 41-467-26
MAIN 24 HEAT ONLY Erp SERIAL NO. ENDING IN BC - 41-467-26BC
MAIN 30 HEAT ONLY Erp SERIAL NO. ENDING IN AC - 41-467-27
POTTERTON GOLD 30 FSB - 41-592-32
POTTERTON GOLD H 15 - 41-592-12
POTTERTON GOLD H 18 - 41-592-13
POTTERTON GOLD H 24 - 41-592-14
POTTERTON GOLD HEAT 15 Erp serial no. ending in AC - 41-592-51
POTTERTON GOLD HEAT 15 Erp serial no. ending in BC - 41-592-51 BC
POTTERTON GOLD HEAT 18 Erp serial no. ending in AC - 41-592-52
POTTERTON GOLD HEAT 18 Erp serial no. ending in BC - 41-592-52 BC
POTTERTON GOLD HEAT 24 Erp serial no. ending in AC - 41-592-53
POTTERTON GOLD HEAT 24 Erp serial no. ending in BC - 41-592-53 BC
POTTERTON PROMAX FSB 30 HE - 41-595-39
POTTERTON PROMAX 15 HE PLUS - 41-605-52
POTTERTON PROMAX 24 HE PLUS - 41-601-17
POTTERTON PROMAX 30 HE PLUS - 41-601-22
POTTERTON PROMAX SL 24 HE PLUS - 41-591-88
POTTERTON PROMAX SL 30 HE PLUS - 41-591-89
POTTERTON PROMAX SL12 HE PLUS - 41-591-79
POTTERTON PROMAX SL15 HE PLUS - 41-591-87
POTTERTON PROMAX SL18 HE PLUS - 41-591-80
POTTERTON PROMAX SL 24 HEAT ERP SERIAL NO. ENDING AC - 41-592-37 AC
POTTERTON PROMAX SL 24 HEAT ERP SERIAL NO. ENDING BC - 41-592-37 BC
POTTERTON PROMAX SL12 HEAT ERP SERIAL NO. ENDING AC - 41-592-34 AC
POTTERTON PROMAX SL12 HEAT ERP SERIAL NO. ENDING BC - 41-592-34 BC
POTTERTON PROMAX SL15 HEAT ERP SERIAL NO. ENDING AC - 41-592-35 AC
POTTERTON PROMAX SL15 HEAT ERP SERIAL NO. ENDING BC - 41-592-35 BC
POTTERTON PROMAX SL18 HEAT ERP SERIAL NO. ENDING AC - 41-592-36 AC
POTTERTON PROMAX SL18 HEAT ERP SERIAL NO. ENDING BC - 41-592-36 BC
POTTERTON PROMAX SL30 HEAT ERP - 41-592-38
WHAT SERVICES DO WE PROVIDE?
DIRECT SALE
Directly purchasing the product from us
REPAIR YOUR PARTS SERVICE
Please be aware that we will repair your part, no part will be sent to you from us. An email will be sent to you confirming your order, please note that it will state that your order has been dispatched but no part at this point will be dispatched, please send your part to us for repair.
HOW DOES THIS SERVICE WORK?
When purchasing this service, the customer is required to send the faulty part to us.
Once we have received the part, it will be inspected and tested by our engineers to assess any faults.
If your part is in repairable condition, then we will repair this for you. If there are any issues, you will be contacted by our Customer Service Team.
Once repaired, we will send your part back to you.
ADVANCE REPLACEMENT SERVICE
Upon selecting this service you are purchasing a DIRECT PART from us, but you have the option to send your old part to us for a partial refund.
This service will entitle you to a £30 refund only if:
Your old part is in a repairable condition.
Your part is not burned, or water damaged beyond repair.
We receive the part within 14 DAYS of the purchase.
The customer is responsible for all postage and packaging costs.
The original invoice and contact details must be sent to us with the part to allow for a refund.
WARRANTY
All our products are subject to 1 YEAR WARRANTY.
All warranty returns must be sent with a copy of the invoice and contact details.
Once received our engineers will test the part and if required one of our Customer Services specialists will contact you with an update.
Exclusions to warranty:
Fans: Fan coils and motors failing due to boiler overheating will not be covered under warranty.
Electronic parts such as Printed Circuit Boards (PCB): If the parts have experienced any water damage or external electrical shortage this will not be covered by warranty. Failures or defects caused by misuse.
RETURN POLICY
Complete the return form and provide return reasons.
If the part you received is faulty, we will refund postage up to £6.50.
A 20% restocking fee is applied if returned items are not faulty.
If your part is lost or the incorrect item has been sent out, we will arrange a collection and issue the appropriate replacement.
Your refund will be processed via the original payment method.
DELIVERY TIME
All parts ordered before 3pm Monday to Friday will be dispatched the same day.
Orders placed on Saturday and Sunday will be dispatched on following Monday(Excluding Bank Holidays).
OUR ADDRESS
1-4 Wingrove House,
Ponteland Road, Cowgate,
Newcastle upon tyne, Tyne and Wear,
NE5 3AJ, United Kingdom
CONTACT
0191 271 1011 / 07832156716
Any problem after receiving your order, please contact us. We will resolve your case within 24 hours.
OPENING TIMES
MONDAY TO FRIDAY: 08:00 AM TO 18:00PM
SATURDAY: 08:00 AM TO 18:00 PM