Shipping Info Box

NOTICE: 

Due to the Trump administration's cancellation of the duty-free policy for packages under $800 and the imposition of additional tariffs on goods from China, the current shipping costs to the United States remain relatively high. These costs include taxes, customs declaration procedures, and other related fees that may apply.

DEAR BUYER, PLEASE READ AND UNDERSTAND BEFORE ORDERING

CUSTOM SLIPCOVER - KEY FEATURES:

The fine matte surface looks more textured and is not as prone to fingerprints and scratches as the gloss surface.

IMPORTANT NOTES:

ORDER CANCELLATION POLICY:

  • All items are custom-made, and paid orders will be processed and enter the production stage shortly, so they cannot be canceled.

SHIPPING POLICY:

AGE RATINGS:

The default cover does not include age ratings. If you want to add one, specify it in the "Note" section of your order. (It applies only to the bottom left corner of the cover.) For example:

SPINE HEADER:

  • Platform logo (PS4, PS5, or Remove) may be selected according to preference at the time of ordering.
  • When selecting "Remove", adjustments may be made to the spine layout.

ALL ITEMS:

FAQ:

    1. Q: Is this item a SteelBook or does it include a SteelBook? | A: No, this item is a Slipcover and does not include a SteelBook.
    2. Q: Can combined shipping and a shipping discount be provided when purchasing multiple items? | A: Yes, after adding the required items to the cart, you can see the details of the shipping discount.
    3. Q: How long will it take to receive the package? | A: Delivery usually takes 7-14 days. Depending on the region and possible unforeseen circumstances, it may take 3-4 weeks or longer.
    4. Q: Can I request a custom Slipcover for a game that is not listed? | A: All custom requests in private messages will be recorded, and some of them will be included in the update plan.
    5. Q: Why was my message not replied to? | A: Due to a large volume of orders that need to be processed, and limited capacity, questions that can already be answered on the item page may not be replied to.
    6. Q: Is there a catalog of all your items, and where can it be seen? | A: Yes, the complete photo catalog can be viewed by searching for "FANSSATE" on Flickr.

    PLEASE MAKE YOUR PURCHASE AFTER CAREFULLY REVIEWING THE INFORMATION PROVIDED ABOVE.
    I LOOK FORWARD TO CONCLUDING A PLEASANT DEAL WITH YOU.