TERMS and CONDITIONS:
PAYMENT:
- Immediate Payment is Required for all Bullion Coins, Rounds and Bars.
- For all other Categories, payment is expected within 24 hours of sale.
- After 4 days of non-payment the transaction will be cancelled.
HANDLING TIME:
- We typically ship within 1 Business Day of Receiving Payment.
- Shipping is Monday thru Friday. No FedEx on Fridays.
SHIPPING:
- Since
we offer free shipping, we reserve the right to choose between USPS and
FedEx, selecting the carrier that best meets our needs.
- A tracking number will be uploaded to eBay when a label is generated. You can track your package from the Seller Hub.
- For Sales, including combined invoices of $500.01 to $999.99 a Direct Signature will be required upon delivery.
- For
Sales $1000.00 and higher, your package will be shipped via FedEx
Express and will require a Direct Signature upon delivery. No post
office boxes accepted.
- FedEx does not pick up on Friday. Friday packages will be shipped out on the following business day.
LOCAL PICK-UP:
- Please Contact us in advance to
arrange for Pick-Up.
- Our Contact Information is available once you place
your order
RETURN POLICY:
- NO Returns Accepted for Bullion!
- All other Categories have a 30-Day Return Privilege.
- All items must be received by us in the same manner in which they
were shipped.
- Any sealed item in which the seal has been broken is not acceptable for return.
- Your Refund will be processed within 24 hours of receipt and approval of the item by us.
SALES TAX:
PICTURES:
- Unless otherwise stated, or part of a multi-quantity listing, you will receive the item shown in the listing.
INTERNATIONAL SALES:
- We do not ship outside the United States!
CONTACT US:
- Feel free to contact us through the
eBay Message System.
- We try to reply to
all Messages within 24 hours.
- Messages
received over the weekend will be answered the next Business Day.
QUESTIONS or CONCERNS:
If you encounter any issues or have
concerns regarding your purchase, we kindly request that you reach out to us
through the eBay message system before considering leaving any neutral or
negative feedback or contacting eBay. Our primary goal is to provide you
with a solution that will exceed your satisfaction. We are committed to
addressing any problems promptly and in a professional manner. Thank you for
giving us the opportunity to do so.
"We
have a very simple philosophy: 'Treat others as you would want to be
Treated,' with kindness, respect, honesty, and professionalism."
Make it a Great Day!
Thank You!