PRODUCT DISCRIPTION:

This is a non-tilt style spiral balance with a red bushing at its tip. It has a bow tie shaped device installed in the end of the spiral rod. The bow tie engages a balance foot that has been installed on the bottom edge of the window (vent) with a dual hook protruding out from the corner for the bow tie to engage. Often it is used on wood windows, but may be found on others as well. This balance is 24 inch long and 9/16 inch in diameter. It is charged or wound up using the Prime-Line part H 3788 tensioning tool.
Can be used on vinyl hung tilt windows
Blue colored nylon bushing indicates medium spring weight
Adjustable weight range
24 inch length and 9/16 inch diameter
Maximum weight rating is 35 lbs.

Shipping Information:

Carriers: Our primary carrier is UPS Ground, however occasionally we will use FedEx or USPS Priority Mail.
Prompt and Reliable: All of our orders are shipped within 1-2 business days after a payment has cleared and a tracking number is uploaded to your order immediately after it leaves our warehouse.
Insured: We include full insurance coverage of the item purchased, which covers any package lost or damaged in transit.
Delivery Restrictions: FedEx / UPS does not deliver to P.O. Boxes, APO/FPO and similar addresses.
Local Pick-Up: Can be arranged if requested.
PA Sales Tax: Will be automatically applied to transactions in Pennsylvania (6.00%).

Returns:

We offer a 30 day return policy. Within that time, if your order arrives damaged or defective please contact us right away so the issue can be resolved. We make every effort to ensure that all transactions are a positive experience. Ultimately, Your Home Outlet wants all customers to leave fully satisfied and to shop with us again in the future.

Customer Service:

Our normal business hours are 8AM-6PM Monday-Friday & Saturday 9AM-3PM (EST) excluding holidays. Our customer support team is truly dedicated toward helping any customer concern, or potential buyer's question. Here at Your Home Outlet we thrive off our buyer's satisfaction, and we are always looking for ways to improve. If there is anything concerning you, please do not hesitate to contact us right away. We would appreciate a 5-star positive feedback rating and promise the same in return. Should you feel that you did not receive a 5-star experience in one or more categories, please contact us before leaving negative feedback as we will make every effort to ensure 100% satisfaction.

Thank You!