Welcome to The Vet Shed. Our aim is to provide quality pet care and health products for all pets at affordable prices. We pride ourselves on exceptional customer care and service, stock genuine, quality products and have been serving pet owners since 2003.

The Vet Shed team includes experienced Veterinarians and Vet Nurses who are happy to assist with enquiries and provide professional advice on pet products and pet care. We offer a wide range of animal products and are constantly updating our eBay range with new pet products. If you have a question about our products, please contact us through eBay Messages.

Thanks for shopping with The Vet Shed. All orders are packed securely and dispatched using the postage service specified in the eBay listing.

Tracking details will be uploaded to your eBay order once your parcel has been dispatched and can be viewed through your eBay purchase history.

If you have any questions regarding your order or delivery, please contact us through eBay Messages.

Your satisfaction is important to us. If you experience an issue with your order or product, please contact us through eBay Messages and our team will be happy to assist.

Eligible items may be returned within 30 days in accordance with the return conditions shown on the eBay listing. Change-of-mind items must be returned in their original condition, with original packaging, tags and accessories where applicable.

Some products may not be eligible for change-of-mind returns due to health, hygiene, safety or product-storage requirements. This does not affect any rights you may have where an item is faulty, damaged, incorrectly described or otherwise covered by applicable consumer guarantees.

For change-of-mind returns, the buyer is responsible for return postage unless otherwise stated in the eBay listing. Where there is an issue with the item, please contact us through eBay Messages so we can assist with the appropriate resolution.

If your item arrives damaged or there is a problem with your order, please contact us through eBay Messages with details of the issue and, where relevant, photos of the item or packaging.

Returns Address
The Vet Shed
Returns
PO Box 195
Archerfield QLD 4108

Once a return has been received and assessed, we will process the applicable resolution. Refunds will be issued through the original eBay payment method where applicable.

Nothing in this returns policy is intended to exclude or limit any rights or remedies available under the Australian Consumer Law.

If you have any questions about a product or your order, please contact us through eBay Messages using the Contact Seller option, or click here to contact us.