Pet Station is an Australian owned family business located in Albury, New South Wales, Australia. Pet Station understands that you only want the best products for your pet, your best friend, your family member.

We are proud to provide you with premium brands at affordable prices, from Advance to Wombaroo and everything in between, we have everything you need ready for purchase in one convenient place.

We noticed that buying products for your pets can become expensive, that’s why we offer competitive pricing on all of our products, with over 7000 products in stock in multiple warehouses, you can be sure that if you're looking for something for your pet, you can find it at Pet Station!

We have built relationships with our suppliers, wholesalers & manufacturers to enable us to get the best possible prices so we can pass on the savings directly to you.

We know that our prices are competitive, though there is no reason to doubt our products. Pet Station guarantees that all of our products are 100% genuine. We will never sell anything but the best for your beloved pets at the best prices.

Caring for your pet should be fun & stress free, our easy to use website has all of your pet care needs available to purchase 24/7. We want you to be able to spend more time with your best friends than running around at your local shop with less products and higher prices.

Pet Station does not combine postage, no item discounts are applied if a customer uses "BUY NOW". We recommend adding all the items you require to your cart to ensure you receive the applicable item discount for multiple products.

Pet Station tries to ensure that all products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. Pet Station does not accept any liability for loss or damage suffered by anyone as a result of any such delays and we shall not be liable for any inaccuracy of information provided in relation to the date and time of delivery.

Pet Station reserves the right not to ship to remote or rural locations. If you are located in a remote or rural area & you place an order we will contact you to try work out a solution for you, we may be able to deliver your parcel to a town near you. If we are unable to find a solution you will be issued with a full refund.

As we sell over 8000 products we are unable to keep everything in stock, so there will be times when we have to order the item in from our supplier which normally takes around 24 to 48 hours. As soon as the product arrives at our warehouse it will be sent out to you straight away. Please be aware of this before purchasing.

If your item is a "Special Order" product we will contact you letting you know this, we will also let you know how long it will take for us to get the product ordered in from our supplier, "Special Order" products can take 1-2 weeks before we recieve the product in our warehouse.

Pet Station will accept any new and unused purchase returned within 30-days of purchase for a refund or exchange (excluding freight charges) Any goods returned for a refund or exchange must be in the original packaging and in a saleable condition, accompanied by the original invoice number, date of purchase and reason for return.

Please contact us in the event that you're not satisfied with your purchase or service we have provided as we're more than happy to work with you to ensure a positive experience.

All returns are subject to inspection by Pet Station and must be returned to the address shown on the invoice at the consumer’s expense for inspection. Any part that, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration.

No liability will be attached to Pet Station for any loss of profits and/or any other loss, damage or expense arising out of any defect from supplied componentry.

We reserve the right to charge a restocking fee or refuse any return at our discretion.

Feel free to contact us by sending us a message through eBay, we endeavour to reply the same day.

If you message us outside of our contact hours then we will respond to you the following business day

Contact Hours:

Monday
8:00am - 5:00pm

Tuesday
8:00am - 5:00pm

Wednesday
8:00am - 5:00pm

Thursday
8:00am - 5:00pm

Friday
8:00am - 5:00pm

Saturday
Closed

Sunday
Closed

(Closed NSW public holidays)