Shipping
We take great care in packing your item to prevent any damage during transit.
Shipping Methods
Expedited International Shipping:
A: SpeedPAK (via FedEx): FedEx International Priority
B: SpeedPAK (via DHL): DHL Express Worldwide
C: Japan Post: EMS
Economy International Shipping:
A: SpeedPAK Economy (via Japan Post & USPS/Evri)
B: Japan Post: AIR-Small Package
We will select the best delivery method based on the product and the destination country.
Notes
If the buyer's "Ship-To" location is incorrect or designated as a "Remote Area" by our shipping carrier, an additional shipping fee will be charged to the buyer after the order is placed. If the buyer does not pay the additional fee within the specified period, the order will be canceled by us, citing "Issue with buyer's shipping address" or "Buyer requested cancellation."
If you can only choose Economy Shipping but would prefer Expedited Shipping, please contact us. We can arrange this for you for an additional fee.
Return Policy
We accept your return of purchased item only in case of unopened and original condition. If returned item is not received in such condition refund could be refused.
Customs and duties:
For buyers in the United States: Import duties and taxes are included in the item price or shipping cost. Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid. You don't need to pay any additional fees when your order arrives.
For buyers outside the United States: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before bidding or buying. These charges are normally collected by the delivering freight company or when you pick the item up - do not confuse them for additional shipping charges. If buyer refuses to pay the customs duty after the item has passed the customs in buyer's country it will be scrapped by delivering freight company and refund will not be available.