Payment: Payment is only accepted through PayPal. For Buy-It-Now listings, immediate payment is required. For best offers and auctions, we ask that payment be made within 3 business days. 

Shipping: Handling time on all items except pre-sales is 1 business day. All orders over $250 include insurance and signature confirmation.

Returns: If you wish to return an item with no defects, please do so within 30 days of purchase. You will pay for the return shipping, and will receive a full refund when the item arrives back to us. For defective products, please contact us and we will work out a resolution.

Communication: Our office hours are Monday-Friday, 10AM-6PM EST. All messages/inquiries will be answered during this time frame.